Doorstep Delivery: Sleep Number® smart bed Set-Up Guide

Use the set-up guide below for any Sleep Number smart bed model purchased in 2023 to present.

Before you begin

  • Confirm which Sleep Number smart bed you have: a Sleep Number Smart Bed or Sleep Number 360® Smart Bed.
  • Sleep Number smart beds have a bed label located on the foot of the bed:
    Foot of bed 1080.png
  • Sleep Number 360 smart beds have a bed label located on the side of the bed.
    720 label location.png
  • Visit this page if you need the Sleep Number 360 smart bed assembly guide.
  • We recommend having two people complete set-up.
  • If you haven't already, download the Sleep Number® app from your device's app store.
  • Register your Sleep Number account and smart bed after downloading the Sleep Number app. You will need your order number and the email address you used when you order to complete registration.

Set-Up Overview

The below set-up guide will walk you through how to assemble the Sleep Number smart bed model, integrated base, and stylish frame.

Smart bed assembly can take between 30 minutes to 1 hour to complete. The set-up guide will walk you through three phases of setup:

  1. Assemble your smart bed.
  2. Get your smart bed online with the Sleep Number app.
  3. Start sleeping better tonight.

1. Assemble your smart bed

Set up your Stylish Frame

Skip these steps if you did not purchase a stylish frame.

  1. Lay out all five pieces. Place the sides on the ground with the plastic holders facing the inside of the frame.
  2. Attach the center cross brace to the side rails. Lower to click into place.
  3. Attach head and foot cross braces after center support is secure.
  4. Make sure all pieces are level and securely attached.
  5. Apply adhesive foot pads to prevent scratching a hard floor surface (if desired).Diagram showing how to assemble a stylish frame.

Set up your Integrated Base

  1. Slide the base into the frame and make sure it is locked firmly in place. If you have a King or Split King base, you will need to place two sides into the frame and connect the hoses between each side, followed by the sensor strip wire (only on select models).
    Integrated base hose connect.png
  2. Remove the lid from the Smart Control System compartment. Cut all orange ties around the different cords.
    • For any non-split base (sizes Queen and smaller) there will be 3 orange zip ties - one at each hose passthrough and one in the compartment holding the external power cord.
    • For any Split King base, there will be 5 orange zip ties - the same 3 for non-split bases, as well as two more orange zip ties at the hose passthroughs to connect the split bases. See picture below.
      zip ties orange.png
  3. Attach the power cord to the head of the base and connect it to a nearby electrical outlet.
    Integrated base power connection.png
  4. Connect the hoses, wires, and power cord in the Smart Control System's compartment to the back of the Smart Control System. These are routed through the base and are color coded (blue = right, white = left).
    Hands connecting hoses into the back of a smart control system.
  5. Make sure the Smart Control System's lights have turned on and place it into the compartment. Close the lid.

Set up your mattress

  1. Remove the mattress from the bag and locate its product label.
  2. With two people carrying the mattress, place it sleep surface-side down with the head of the mattress at the foot of your bed frame/base.
    Techs next to bed.png
  3. Fold open the cover.
    Fold open the cover.png
  4. Route the air hoses through the openings of the mattress cover at the head to the left and right side of the bed.
    Route Air Hose.png
  5. Remove the plastic white air chamber cap and connect hoses to the chambers.
    Remove Caps Connect Hose.png
  6. Using the first hose bunch clip, clip the hoses together starting at the head of the bed. The clip should be located about six to eight inches before the hose and wire bunch the mattress.
    Hose bunch clip.png
  7. Connect the rest of the clips. All clips should be about 12 inches apart. There are four total clips along the hose bunch.
  8. Zip the mattress cover close. The border wrap must be positioned over the foam/air chamber and remain flat during zipping.
    zip cover closed.png
    • WARNING: To ensure compliance with federal and state flammability requirements, the border wrap must be positioned correctly with the mattress as shown.
      Hand on a border wrap of a Sleep Number bed.
  9. With two people on both sides of the mattress, carefully flip the mattress right side up. Have one person hold the wire and hose bunch.
    Sleep Number technicians flipping a mattress.
  10. If you do not have a base: Place your Smart Control System in its desired location.
  11. Connect all hoses and wires and plug into the nearest electrical outlet.
    1. Sleeper Right Hose (Blue)
    2. Sleeper Left Hose (White)
    3. Left Side Wire Harness (Black)
    4. Right Side Wire Harness (White)
    5. Power cord into Smart Control System (with small green wire)
      SCS Numbered 2.png
  12. Once all lights on the Smart Control System have turned on, proceed to getting your bed online with the Sleep Number app.

2. Get Your Bed Online with the Sleep Number app

If you already have a Sleep Number smart bed and you are not getting online for the first time, skip this process.

Finish Bed Setup:

Get your bed online for the first time

  1. Make sure your bed is set up and no one is in it when you get started.
  2. Open the Sleep Number® app and tap "Smart Bed."
  3. Tap "Finish Setup" and follow the steps. This may take 5 to 10 minutes.
  4. Select your Wi-Fi network and enter your password. Make sure your router is within 40 feet of your smart bed and your internet service is connected.
  5. Stay next to your bed until the process is complete.

Get another bed online

  1. Open the Sleep Number® app and tap "Profile."
  2. Tap the account settings icon in the top right corner.
  3. Under My Orders, find the bed you want to set up and tap Complete Registration. Add sleeper profiles if you haven't yet. If you have already set up sleeper profiles, select the bed you want to get online from the Smart tab.
  4. Tap "Finish Setup" and follow the steps. This may take up to 5 to 10 minutes.
  5. Select your Wi-Fi network and enter your password. Make sure your router is within 40 feet of your bed and your internet service is connected.
  6. Stay next to your bed until the process is complete.

Set up your remote

Skip this process if you did not purchase a remote.

  1. Insert two AA batteries into the back of your remote.
  2. Press and hold the pairing button on your pump for five seconds.
  3. When the light starts blinking, release.

3. Start Sleeping Better Tonight

Use your Sleep Number® app or remote to find your Sleep Number setting. Visit our support site if you need help finding your Sleep Number setting. It's normal for your Sleep Number setting to be different than the one you found in the store.

Need Help?

Please contact us if you need additional assistance with assembly.

×
Was this article helpful?
117 out of 200 found this helpful