If you had your mattress and/or base delivered via UPS Ground, follow the steps below to set up your mattress.
1. Ensure you have a proper base
A Sleep Number bed requires a firm flat surface to evenly support the air chambers inside your bed. A traditional box spring does not provide the support required for a Sleep Number mattress. The firm solid surface offered by a modular base, FlexFit Adjustable Base or a platform bed is the ideal surface for your Sleep Number mattress. Please contact Customer Service for assistance choosing a base for your bed.
2. Follow owners manual assembly instructions
The assembly guide for the mattress you purchased should be included with your delivery, or you can access an online version here. The manual will walk you through each step of assembling your mattress.
3. Set up SleepIQ technology (if applicable)
If you purchased SleepIQ with your mattress, you'll want to set up and connect as soon as your mattress is fully assembled.
For detailed instructions on setting up SleepIQ, click here.