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Sleep Number utilizes two primary shipping methods: Premium Delivery and Set Up and UPS standard ground shipping.
- Premium Delivery and Set Up
With Premium Delivery and Set Up, you choose a date and time for our Home Delivery technicians to deliver and fully assemble your new mattress and/or base for you. Premium Delivery and Set Up is available on certain products and in certain areas and may be available outside our standard delivery area for an additional charge.
- UPS Shipping
A select few mattress models may be shipped via UPS ground shipping and come with easy-to-follow assembly instructions. Sleep Number bedding items are also shipped through UPS.
Shipping Options by Product
Sleep Number 360® smart beds, including integrated bases or FlexFit™ adjustable bases, are only available via Premium Delivery and Set up.
Sleep Number® s1, s3 and r5 beds are only available via UPS ground shipping.
The SleepIQ Kids® k2 bed is available via UPS ground shipping or Premium Delivery and Set Up.
With the exception of Sleep Number® s1 and s3 beds, delivery or shipping by either method is at your cost. Shipping and delivery costs do not include return shipping.
Sleep Number® modular bases can be shipped via UPS ground. Sleep Number 360® integrated bases and frames, and FlexFit™ adjustable bases require Premium Delivery and Set Up. Shipping or delivery by either method is at your cost and does not include return shipping. (Please note that FlexFit™ adjustable bases are not returnable and are considered final sale. Learn more about returns & exchanges.) Home Delivery on adjustable bases purchased separately from a mattress includes set-up but does not include the removal of any existing mattress/base.
Sleep Number® bedding (excluding DualTemp™ layer) is shipped free within the 48 contiguous states via UPS ground shipping.
The DualTemp™ layer is available for delivery via UPS ground shipping or Premium Delivery and Set Up; either shipping method is at your cost. This fee includes setup but does not include removal of any existing mattress/foundation.
Sleep Number® Upholstered Collection purchases are required to be delivered via Premium Delivery and Set Up. This includes setup but does not include removal of any mattress/base or other furniture. (Please note that purchases from our Upholstered Collection are not returnable and are considered final sale. Please refer to the Returns & Exchanges article for further details.)