Shipping & Delivery Outside the United States

Do we deliver outside of the United States? 

We ship replacement parts and bedding collections items to Canada, Puerto Rico and the US Virgin Islands. At this time, these are the only international shipping destinations. Orders shipped to these locations must be placed via phone, chat or in-store. We are currently unable to place orders to these destinations on sleepnumber.com.

Shipping and delivery for new mattresses, sets or bases is not available outside the United States, including U.S. military bases. Sleep Number 360® smart mattresses and bases require installation by a Sleep Number delivery technician and a U.S. postal code for use of the SleepIQ® app and smart features. 

Costs and Times to Ship Outside the United States

Sleep Number uses UPS for shipping orders to Canada, Puerto Rico and the US Virgin Islands. Additional shipping charges will apply and are calculated based on the products purchased.

All parts and bedding collection orders shipping to Canada include an additional Canadian freight charge of $49.99. 

We are unable to ship to a P.O. Box.

Expect two weeks from shipment to delivery to allow the product time to clear customs. 

 

 

 

 

 

Was this article helpful?
20 out of 21 found this helpful