Device Compatibility Requirements For SleepIQ® Technology

The SleepIQ App lets you set up your SleepIQ account, connect your bed to WiFi, control your bed and track your sleep. No matter what mobile phone or tablet you own, we recommend keeping it up to date with the latest software version. The information below outlines the minimum requirements to use the SleepIQ app.  

You'll find requirements for:

  1. Smart Phone or Tablet
  2. Personal Computer
  3. WiFi Connection
  4. Router Compatibility

Smart Phone or Tablet 

  • The SleepIQ app is available for Android and iOS devices. 
  • Download the SleepIQ app in your device play store or app store.
  • Software requirements:
  • iOS 11 or later.
  • Android OS 6 or later.
  • Bluetooth Low Energy (BLE) 4.0 required for use. Most newer model Android or Apple devices have BLE, but checking the technical specifications on your device manufacturer’s website will help you be certain your phone or tablet has Bluetooth 4.0 or later.
  • The SleepIQ app does not work with Windows phones and tablets, Kindle tablets and Motorola phones. 

Windows or Mac Computer

  • A smart phone or tablet is required to control your bed with the SleepIQ app, but you can view your sleep data and make changes to your SleepIQ account on your computer.
  • OS requirements:
    • Windows 7 or later
    • Mac OS 10.9 or later
  • Browser requirements:
    • Firefox 40 or later
    • Google Chrome 46 or later
    • Internet Explorer 11 or later
    • Safari 8 or later
  • To view your SleepIQ account, visit sleepiq.sleepnumber.com

WiFi Connection 

  • SleepIQ Technology requires WiFi to set up and connect your bed, to track your sleep and use smart features like Responsive Air.      
  • WiFi passwords are case sensitive and must be between 8 and 63 characters. Make sure you know your WiFi password on the day of delivery, so our technician can connect your bed to WiFi. 
  • Read our article: Wi-Fi Networks That Aren't Compatible With SleepIQ Technology to learn about other types of Wi-Fi networks that aren't supported. 

Router Compatibility

  • Most routers are compatible with SleepIQ Technology, but for the best connection experience we recommend:
    • Router that is less than 5 years old.
    • Strong WiFi signal strength in your bedroom. Please contact your internet service provider or tech support of your choice for help improving your signal strength if you think you may have low signal spots in your home.   
  • SleepIQ Technology requires a 2.4 GHz setting to connect to your home WiFi network. SleepIQ cannot connect to a 5.0 GHz network. Please contact the manufacturer of your router for support checking or setting your router broadcast signal. 
  • We recommend setting your router to the default security settings. WPA2 (recommended) or WPA.
  • If you use MAC filtering you’ll need to add your bed’s MAC address to your network before your bed can be connected to your home WiFi network.  You bed MAC address is printed on the product label on the your pump. It is a 12 digit string of numbers and letters beginning with CC or 64. You'll will be able to get the MAC address when your bed is delivered.  

Tested Routers

Use this table to find a list of routers that have been tested and found to be compatible with SleepIQ Technology.  

Brand

Model

Description

2Wire

1800HG

HyperG Gateway Broadband Router

Airlink+

AR315W

Wireless Router 802.11g 54 Mbps

Apple

A1354

AirPort Extreme Base Station 802.11n

Wireless Access Point

Apple

A1521

1331 Mbps 3-Port Gigabit Wireless AC

Router

Apple

A1077 M9397LL/A

Airport Extreme Base Station WiFi Wireless

Network Router

ARRIS

SBR-AC1750

Surfboard Wi-Fi Router 802.11ac Dual Band

Asus

RT-N12

Wireless-N300 Router

ASUS

RT-ACRH17

Wireless Dual Band Gigabit Router

Wireless-AC1700

Asus

RT-N66U

Dual Band 3x3 Wireless-N900 Gigabit

Router

ASUS

WL-500g

802.11b/g Multi- Functional Wireless

Router

ASUS

RT-AC1200

802.11ac Dual-band USB Router Wireless-

AC1200

Asus

RT-N65U

Dual Band Wireless- N750 Wireless Router

ASUS

WL-530gV2

Pocket 4-Port Router 54MBPS

Belkin

F9K1001

N150 Wi-Fi Router Dual Band

Belkin

802.11G

G WLAN Router 54 Mbit

Belkin

F7D7302 V1

Share N300 802.11n Router

Belkin

F5D8236ed4

N Wireless 802.11b/g/n Router

Belkin

F7D7301

Share Max N300 Wireless N Router

Belkin

F7D2301

Surf Wireless Router N300

Belkin

F9K1124V1

AC1900 Wi-Fi Dual- Band AC+ Gigabit

Router

Belkin

F7D1301tt v1

Basic High-Performace Networking Router

Belking

F5D7231-4

Belkin F5D7231-4 Wireless G Router

HWv2

Belking

F5D7231-4

Belkin F5D7231-4 Wireless G Router

HWv1

Brand

Model

Description

Buffalo

WBR2-GS45

125* High speed mode wireless cable/dsl

Router

Buffalo

WZR-HP-AG300H

AirStation Nfiniti Wireless-N Router &

Access Point

Buffalo

WHR-HP-G54

Wireless-G MIMO Performace Router &

Access Point

Buffalo

Airstation

Wireless Broadband Base Station-G

Buffalo

WHR-HP-GN

AirStation Wireless N150 Router & Access

Point IEEE802.11N

CDR King

WR-NET-047-LO

Wireless-N AP/Router

Cisco

E2100L

Advanced Wireless-N Router

Cisco/Linksys

WRT320N

Dual Band Wireless N Gigabit Router

D-link

DWL-G730AP

AirPlus G High Speed 2.4GHz 802.11g

Wireless Router/AP

D-link

DI-524

Wireless router - 802.11b/g

D-Link

DIR-879

GXO AC1900 Dual

Band Wi-Fi Router

D-link

DWL-2100AP

AirPlus Xtereme G Wireless 108G Access

Point

D-link

WBR-2310

Rangebooster G Wireless Router

D-link

DIR-300

54Mbps Wireless-G 4- Port Network Router

w/Firewall

D-link

WBR-1310

Wireless G Router 4- Port 10/100 Switch

D-Link

DIR-615

Wireless N 300 Router 802.11N

D-link

DI-624

AirPlus Xtereme G Wireless Router

D-Link

DIR-655

Wireless N Gigabit Router

EnGenius

ECB9500

11N Wireless Gigabit Client Access Point /

Bridge

Gigaset

SE551

WLAN dsl/cable Wireless Router

HooToo

HT-TM02

TripMate Nano Travel Router

HP

V-M200/RSVLC-1001

802.11n Wireless Access Point

Kasda

KW6515

AC1200M Dual Band Router

LB-Link

BL-W1210M

Wireless Dual Band Router AC1200

Level One

WBR-6000

N_One Wireless 802.11b/g/n Broadband Router

LevelOne

WSK-1000

54Mbps StarterKit WBR-3408 WLAN

Router

LG-Ericsson

WAP-2080

iPECS Dual Band Wireless Access Point

Linksys

E4200v2

Maximum Performance Dual-

Band N900 Router

Linksys

BEFW11S4

Wireless B Broadband Router

Linksys

WRT160N

Ultra RangePlus Wireless-N 802.11b/g/n

Broadband Router

Linksys

EA4500

Dual Band Smart Wi-Fi Router

Linksys

WRT350N

Wireless-N Gigabit Router with Storage

Link

Linksys

EA3500

N750 Wireless Dual Band Smart Wi-Fi

Router

Linksys

WRT54G

Wireless-G Broadband Router with 4 Port

Switch

Linksys

E3000

Linksys E3000 High Performance Wireless-

N Router

Linksys

EA7400

AC1750 Referbished Wi-Fi Router

Linksys

WRT54GL

Wireless-G Broadband Router

Linksys

E2500

N600 Dual Band WiFi Router

Linksys

EA6200

AC900 Dual-Band Wi-Fi AC Router

Linksys

WRT54GC

54MBPS 2.5GHZ WPA

4Port

Linksys

EA6350

AC1200+ Dual-Band Smart Wi-Fi Gigabit

Router

Linksys

WRT160N

Ultra RangePlus Wireless-N 802.11b/g/n

Broadband Router

Linksys

EA2750

N600 DUAL-BAND WI- FI ROUTER

Medialink

MLWR-AC1200

AC1200 Wireless Gigabit Router

Microsoft

MN-700

Broadband Networking Wireless Base Station

Netgear

WNR3500L

N300 Wireless Gigabit Router

Netgear

WGR614

Wireless cabel/DSL Router, 54 Mbit/s

Netgear

WPN824

RangeMax Wireless Router

Netgear

WGU624

Double 108 Mbps Wireless Router

(A/B/G)

Netgear

WNR854T

RangeMax Next Wireless-N 802.11 300

Router- Gigabit Edition

Netgear

KWGR614

Open Source Wireless- G Router 802.11b/g

Netgear

WN604

Wireless-N 150 Access Point

Netgear

WG602NA

54Mbps Wireless-G Access Point

Netgear

WPN802NA

Ragemax Wirelss Access Point

Netgear

WGT624

108 Mbps Wireless Router

Netgear

WN802Tv2

Wireless N Access Point

Netgear

WNDR3300

RangeMax Dualband Wireless-N 300 Router

Netgear

WNR2000

Wireless-N 802.11b/g/n 300

Router

Netgear

WGT634U

108 Mbps Wireless Media Router

Netgear

WG602NA

54Mbps Wireless-G Access Point

Netgear

WPN824

RangeMax WLAN Router

Netgear

WGR101NA

1-Port 10/100 Wireless G Router

Tenda

AC6

AC1200 Smart Dual- Band Wifi Router

TP-Link

TL-WA901ND

300 Mbps Advanced Wireless N Access

Point

TP-Link

TL-WR740N

150 Mbps Wireless N router

TP-Link

TL-WDR4300

N750 Wireless Dual Band Gigabit Router

TP-Link

TL-WA500G

54Mbps eXtended Range Wireless G

Access Point

tp-link

Archer C9

AC1900 Dual Band Gigabit Router

TRENDnet

TEW-432BPR

54Mbps Wireless G Broadband Router

TRENDnet

TEW-818DRU

AC1900 Dual Band Wireless Router

WAVLINK

WL-WN530A3

AC1200 Wireless Dual Band Router

WAVLINK

WL-WN529R2P

300Mbps Smart Wi-Fi Router

Xiaomi

MiR3

Mi Router 3 Gigabit Wi-Fi Router AC1200

ZyXEL

P-330W

802.11g Wireless Router

Zyxel

NBG-415N

Draft 802.11n Wireless Router

ZyXEL

MWR102

3-in-1 Wireless Pocket Router

ZyXEL

X-550

Xtrememimo 802.11G MIMO Wireless

Broadband Router

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