Doorstep Delivery: Sleep Number® Smart Mattress Only

Set-Up Overview

The below set-up guide will show you how to assemble the Sleep Number smart mattress.

Smart bed assembly can take between 30 minutes to 1 hour to complete. The set-up guide will walk you through three phases of setup:

  1. Assemble your smart bed.
  2. Get your smart bed online with the Sleep Number app.
  3. Start sleeping better tonight.

Set up your mattress

  1. Remove the mattress from the bag and locate its product label.
  2. With two people carrying the mattress, place it sleep surface-side down with the head of the mattress at the foot of your bed frame/base.

    Techs next to bed.png

  3. Fold open the cover.

    Fold open the cover.png

  4. Route the air hoses through the openings of the mattress cover at the head to the left and right side of the bed.

    Route Air Hose.png

  5. Remove the plastic white air chamber cap and connect hoses to the chambers.

    Remove Caps Connect Hose.png

  6. Using the first hose bunch clip, clip the hoses together starting at the head of the bed. The clip should be located about six to eight inches before the hose and wire bunch the mattress.

    Hose bunch clip.png

  7. Connect the rest of the clips. All clips should be about 12 inches apart. There are four total clips along the hose bunch.
  8. Zip the mattress cover close. The border wrap must be positioned over the foam/air chamber and remain flat during zipping.

    zip cover closed.png

    • WARNING: To ensure compliance with federal and state flammability requirements, the border wrap must be positioned correctly with the mattress as shown.

      Hand on a border wrap of a Sleep Number bed.

  9. With two people on both sides of the mattress, carefully flip the mattress right side up. Have one person hold the wire and hose bunch.

    Sleep Number technicians flipping a mattress.

  10. If you do not have a base: Place your Smart Control System in its desired location.
  11. Connect all hoses and wires and plug into the nearest electrical outlet.
    1. Sleeper Right Hose (Blue)
    2. Sleeper Left Hose (White)
    3. Left Side Wire Harness (Black)
    4. Right Side Wire Harness (White)
    5. Power cord into Smart Control System (with small green wire)

      SCS Numbered 2.png

  12. Once all lights on the Smart Control System have turned on, proceed to getting your bed online with the Sleep Number app.

2. Get Your Bed Online with the Sleep Number app

If you already have a Sleep Number smart bed and you are not getting online for the first time, skip this process.

Finish Bed Setup:

Get your bed online for the first time

  1. Make sure your bed is set up and no one is in it when you get started.
  2. Open the Sleep Number® app and tap "Smart Bed."
  3. Tap "Finish Setup" and follow the steps. This may take 5 to 10 minutes.
  4. Select your Wi-Fi network and enter your password. Make sure your router is within 40 feet of your smart bed and your internet service is connected.
  5. Stay next to your bed until the process is complete.

Get another bed online

  1. Open the Sleep Number® app and tap "Profile."
  2. Tap the account settings icon in the top right corner.
  3. Under My Orders, find the bed you want to set up and tap Complete Registration. Add sleeper profiles if you haven't yet. If you have already set up sleeper profiles, select the bed you want to get online from the Smart tab.
  4. Tap "Finish Setup" and follow the steps. This may take up to 5 to 10 minutes.
  5. Select your Wi-Fi network and enter your password. Make sure your router is within 40 feet of your bed and your internet service is connected.
  6. Stay next to your bed until the process is complete.

Set up your remote

Skip this process if you did not purchase a remote.

  1. Insert two AA batteries into the back of your remote.
  2. Press and hold the pairing button on your pump for five seconds.
  3. When the light starts blinking, release.

3. Start Sleeping Better Tonight

Use your Sleep Number® app or remote to find your Sleep Number setting. Visit our support site if you need help finding your Sleep Number setting. It's normal for your Sleep Number setting to be different than the one you found in the store.

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