Applies to: Silver Sleep Number remotes
A factory reset helps reconnect your remote to your bed if you've recently installed a replacement part or you're getting a connectivity error that won't go away, even after making sure your bed is plugged into a working outlet and the cord is securely connected to the control system(s) under your bed.
- Make sure all parts of your bed are plugged in before you start.
- Use remote shortcut to get to factory reset: Press and hold the up arrow, down arrow and Enter button until remote asks if you'd like to reset to factory settings, select yes.
- Follow the guided steps in the remote. Watch the pairing video for your remote, posted below, to see the guided steps you'll complete during a factory reset. If you don't know what remote you have see: How To Reset Your Remote.
Sleep Number 360 5 Button Remote
Sleep Number 360 10 or 12 Button Remote
Traditional Sleep Number Universal Remote