Problem With Smart Bed Routines

Things to Know

  • If you are already in bed when your smart bed routine is scheduled to start your routine will be paused for that day. 
  • When you have foot warming set to turn on with your smart bed routine, foot warming will turn on 30 minutes before your scheduled bedtime. Foot warming will turn off and gradually cool down once you get in bed. Your bed needs to be online for smart bed routines to work as designed. 

Things to Check

  • View your smart bed routines to make sure the status is on. See Using Routines for steps to view, edit or delete your routines.  
  • Only the sleeper logged in can view or add smart bed routines. 
  • Make sure your bed is online. Open the Sleep Number® app. Select Smart Bed. Open the settings icon, top right. If your bed is offline, see steps on How to get your bed online.

Common Troubleshooting Voices

Routines Starting/Ending Early or Late

  • Check your Time Zone to make sure it is set correctly. Incorrect time zones will impact when routines start and end.

Routine Didn’t Update

  • If the routine was edited after it was scheduled to start, the change will be reflected on the next scheduled routine.
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