Doorstep Delivery: Sleep Number 360® smart bed Set-Up Guide

Use the assembly guide below for any Sleep Number 360 smart bed. A 360 smart bed has a label located on the side of the bed (see image below). Visit this page if you are looking for the Sleep Number® smart bed set-up guide.

A 360 smart bed in a bedroom.

Before you begin

  • We recommend having two people complete set-up.
  • If you haven't already, download the Sleep Number® app from your device's app store.
  • Register your Sleep Number account and smart bed after downloading the Sleep Number app. You will need your order number and the email address you used when you order to complete registration.

Set-up Overview

The below set-up guide will walk you through how to assemble any Sleep Number 360 smart bed model, integrated base, and stylish frame. Sleep Number FlexFit™ smart adjustable bases are not available for Doorstep Delivery.

Smart bed assembly can take up to 30 minutes to complete. The set-up guide will walk you through three phases of setup:

  1. Assemble your smart bed.
  2. Get your smart bed online with the Sleep Number app.
  3. Start sleeping better tonight.

1. Assemble your smart bed

Set up your Stylish Frame

Skip this process if you did not purchase a stylish frame.

  1. Lay out all five pieces. Place the sides on the ground with the plastic holders facing the inside of the frame.
  2. Attach the center cross brace to the side rails. Lower to click into place.
  3. Attach head and foot cross braces after center support is secure.
  4. Make sure all pieces are level and securely attached.
  5. Apply adhesive foot pads to prevent scratching a hard floor surface (if desired).

Diagram showing how to assemble a Sleep Number stylish frame.

Set up your Integrated Base

Skip this process if you did not purchase an integrated base.

  1. Slide your base in your frame. Make sure it is locked firmly in place. If you have a King-sized base, connect the hoses between each side.

    Hands connecting air hoses together between a Sleep Number base.

  2. Attach the power cord at the head of the base and plug into a nearby electrical outlet.

    A Sleep Number integrated base with a power cord attached.

  3. Locate and write down your pump's MAC address on its product label. It is a series of numbers and letters starting with CC or 64DB. You'll need this later to get your bed online.

    A label showing model, build, and MAC information for a Sleep Number pump.

  4. Place the pump into the pump compartment and connect the power cord. The pump will light up when it is getting power.

    A pump compartment in a Sleep Number integrated base.

  5. Connect the air hoses to the pump. Close the pump compartment door.

    Hands connecting air hoses to a Sleep Number pump.

Set up your mattress

  1. Remove the mattress from the bag and locate its product label.
  2. Place the mattress on your bed frame or base with the label positioned at the foot of the bed.

    Two people arranging a Sleep Number mattress on a base in a bedroom.

  3. If you have an integrated base: Starting on either side, lift the edge of the mattress and locate the slit providing access to the inside of the mattress. There is a slit at the hip of the bed where the air nozzle is located. Remove the cap and connect the air hose to the mattress. Repeat on the other side.

    Hands placing a cap inside a Sleep Number mattress.

  4. If you do not have an integrated base: Starting on either side, lift the edge of the mattress and locate the slit providing access to the inside of the mattress. Feed the corresponding hose through the slit, leading with the straight connector.
  5. Route the hose inside the mattress out of the slit at the head of the bed. Repeat on the other side.
  6. Connect the pump and hoses. Place the pump under the bed toward the head of the bed.
  7. Connect the straight connector on the hose to the pump: blue to blue, white to white.
  8. Connect the power cord to the pump and plug into an electrical outlet. The pump will light up when it is getting power. 
  9. Starting on either side, lift the side of the mattress to locate the air connection inside the mattress. Remove the cap and connect the hose to the mattress.

2. Get Your Bed Online with the Sleep Number® App

If you already have a Sleep Number® smart bed and you are not getting online for the first time, skip this process.

Finish bed setup: Get your bed online for the first time

  1. Make sure your bed is set up and no one is in it when you get started.
  2. Open the Sleep Number® app and tap "Smart Bed."
  3. Tap "Finish Setup" and follow the steps. This may take 5 to 10 minutes.
  4. Select your Wi-Fi network and enter your password. Make sure your router is within 40 feet of your smart bed and your internet service is connected.
  5. Stay next to your bed until the process is complete.

Get another bed online

  1. Open the Sleep Number® app and tap "Profile."
  2. Tap the account settings icon in the top right corner.
  3. Under "My Orders", find the bed you want to set up and tap "Complete Registration." Add sleeper profiles if you haven't yet. If you have already set up sleeper profiles, select the bed you want to get online from the "Smart Bed" tab.
  4. Tap "Finish Setup" and follow the steps. This may take up to 5 to 10 minutes.
  5. Select your Wi-Fi network and enter your password. Make sure your router is within 40 feet of your bed and your internet service is connected.
  6. Stay next to your bed until the process is complete.

Set up your remote

Skip this process if you did not purchase a remote.

  1. Insert two AA batteries into the back of your remote.
  2. Follow the prompts on your remote to complete the pairing process.

3. Start Sleeping Better Tonight

Use your Sleep Number® app or remote to find your Sleep Number setting. Visit our support site if you need help finding your Sleep Number setting. It's normal for your Sleep Number setting to be different than the one you found in the store.

Need Help?

Please contact us if you need additional assistance with assembly.

 

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