How to remove a Wi-Fi network

Note: 

Removing a Wi-Fi network requires you to access the SleepIQ Web portal - it cannot be done via the SleepIQ® app.

Overview

Removing old networks will give your account a clean slate when trying to get your bed online.
It will also prevent your bed from reconnecting to Wi-Fi if you no longer want your bed online.

Reasons you may need to remove a Wi-Fi network

  • You no longer want your bed online.
  • You have incorrect network information saved and you're having trouble getting your bed online.
  • The SleepIQ® App is skipping scanning for Wi-Fi when you are trying to get your bed online.
  • You have a new network name or password and you're having trouble updating your router information.

Instructions

1. Open a web browser and go to sleepiq.sleepnumber.com.

  • This cannot be done via the SleepIQ app.

2. Log in.

3. Click Settings

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Click Change Wi-Fi.

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5. Click Remove to delete any unwanted networks from your account.

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6. Click X to cancel or OK to confirm your selection.

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