How can we help?
Knowledge base
Mattresses
Getting Comfortable
- How to find your Sleep Number® setting
- Finding Comfort & Alignment
- How Air Pressure Works in your Mattress
- When to change your Sleep Number® setting
- Managing Pain or Discomfort
- Reducing snoring
Moving My Bed
Mattress issues
- My Bed Is Losing Air
- My Bed Won't Inflate Or Deflate
- 3 Night Sleep Test
- My Mattress Has Dips or Impressions
- Mattress sliding on base
- My Mattress Hangs Over My Base
Caring for your mattress
Set up
Bases
SleepIQ®
Set Up
- 3 reasons getting your bed online is important
- How to download the SleepIQ® app
- Register Your SleepIQ® Account
- How to get your bed online
- Add Sleeper Profiles
- Create Login for Another User
Using the SleepIQ® App
- SleepIQ: Circadian Rhythm
- SleepIQ: Wellness Report
- Understanding your SleepIQ® score
- Edit Sleeper Profile
- What is Responsive Air® Technology?
- Using Routines
SleepIQ issues & errors
- How do I control my bed with the SleepIQ® app?
- How to remove a Wi-Fi network
- SleepIQ error: Your foot warming is not working
- How to check if your bed is online
- No Sleep Data Recorded
- Problem With Routines
Remotes
Using your remote
Remote error codes
- Troubleshooting E3 error: Step 1
- Troubleshooting E3 error on 360 Smart FlexFit: Step 2
- Troubleshooting E3 error on Traditional FlexFit: Step 2
- Troubleshooting F1 error: Your Foot Warming is not Working
- Troubleshooting E1 connectivity errors
- Error codes: LO (battery)
Remote issues
DualTemp
Bedding
Replacement Parts
Installation instructions
- How To Install Replacement Parts
- How to set up or reset my remote
- How to install a replacement Sleep Number 360® smart pump
- Traditional FlexFit Accessories Installation Guides
- How to pair your FlexFit+ remote with your base
- Modular Base Assembly Guide