How can we help?
Knowledge base
Smart Mattresses
Guides and Manuals
- Sleep Number® smart bed User Guide
- Doorstep Delivery: Sleep Number® Smart Mattress Only
- 360 Series Owner's Manuals
- x12 Model Owner's Manuals
- Innovation Series Owner's Manuals
- Memory Foam Series Owner's Manuals
Troubleshooting
- My Bed Is Losing Air
- Comfortaire Mattress Support
- Foam Comfort Pad Troubleshooting
- Foam Side And End Wall Troubleshooting
- How to Disconnect and Reconnect Air Hoses
- How to get your bed online
Getting Comfortable
- Comfort Tips While Waiting for your Replacement Pump
- Finding Comfort & Alignment
- How Air Pressure Works in your Mattress
- How to find a new Sleep Number® setting
- How to turn on Responsive Air® technology
- Managing Pain or Discomfort
Cleaning Instructions
Moving My Bed
Bed Buying Guide
Climate™ Series smart beds
Bases
Guides and Manuals
FlexFit™ Adjustable Base
- Using Sleep Number Foot Warming
- Attach a Headboard
- FlexFit™ smart base Favorite Button
- How do I save a Favorite position?
- How to Control Your Underbed Light
- Preset Bed Positions for Sleep Number® Adjustable Bases
Modular Base
Troubleshooting
Bedding/DualTemp
Upholstered Furniture
Guides and Manuals
Lifestyle Collection
- Lifestyle Collection Accessories Safety Warnings
- Lifestyle Collection Furniture Accessory Assembly Instructions
- Lifestyle Collection Furniture User Guide
- Lifestyle Collection Furniture Warranty Registration
- Lifestyle Collection Furniture: Serial Number Location
- Lifestyle Collection: Tips for Your Best Sleep
Signature Collection
Essential Collection
Sleep Number® app
Set Up
Using the Sleep Number® app
- 3 Reasons Getting Your Smart Bed Online is Important
- Add Sleeper Profiles
- Bed Control for It Bed
- Create Login for Another User
- Editing, Removing, and Restoring Your Sleep Session
- HealthIQ® Wellness Report
Troubleshooting
- Baseline Your Bed
- Can't Log In to the Sleep Number® App
- Controlling your Bed with the Sleep Number® App Using Bluetooth (Offline Remote)
- No Sleep Data Recorded
- Problem with SmartTemp™ Programs
- Reset Your Sleep Number® Password
Sleep Number Health
Remotes
Guides and Manuals
- 360 Mattress & FlexFit Remote User Guides
- DualTemp Remote User Guides
- Historic Mattress Remote User Guides
- How to Rename Your Remote
- Sleep Number® smart bed Remote Quick Start Guide
- Sleep Number® smart bed Remote Updates
Set Up or Reset Remote
Troubleshooting
Remote error codes
- Troubleshooting E1 Connectivity Error
- DualTemp - E14 or E16 Error
- Error codes: E13 (SleepIQ server error)
- Error Codes: E2 (Inflation Error)
- Error codes: ER, E or E0
- Error codes: EX2
Replacement Parts
Ordering Replacement Parts
Installation instructions
- Sleep Number 360® Air Systems Installation Guide
- Favorite Button Adhesive Patch Replacement
- How to install bed straps onto your FlexFit adjustable base
- How to install FlexFit base riser legs
- How to install FlexFit™ Adjustable Legs
- How to install FlexFit™ Base Retainer Bar
Orders and Rewards
Returns and Exchanges
Product Information
Orders
Sleep Number® Rewards Program
Financing
Shipping and Delivery
- Checklist: Getting ready for your delivery
- Day of Delivery Reminders
- Delivery and Visit FAQs
- Doorstep Delivery: Sleep Number 360® Stylish Frame/Integrated Base with Mattress
- Doorstep Delivery: Sleep Number® FlexFit™ with c1 Smart Mattress
- Doorstep Sleep Number® Delivery Set-Up Guides