How can we help?
Knowledge base
Mattresses
Getting Comfortable
- How to find your Sleep Number® setting
- Finding Comfort & Alignment
- How Air Pressure Works in your Mattress
- When to change your Sleep Number® setting
- Managing Pain or Discomfort
- Reducing snoring
Moving My Bed
Mattress issues
- My Bed Is Losing Air
- My Bed Won't Inflate Or Deflate
- My Mattress Has Dips or Impressions
- Mattress sliding on base
- My Mattress Hangs Over My Base
- Foam Comfort Pad Troubleshooting
Caring for your mattress
Set up
Bases
SleepIQ®
Set Up
- 3 reasons getting your bed online is important
- How to download the SleepIQ® app
- Register Your SleepIQ® Account
- How to get your bed online
- Add Sleeper Profiles
- Create Login for Another User
Using the SleepIQ® App
- SleepIQ®: My Daytime Alertness
- Editing, Removing, and Restoring Your SleepIQ Sleep Session
- Sleep Science Research
- SleepIQ®: Heart Rate Variability
- SleepIQ®: Circadian Rhythm
- SleepIQ®: Wellness Report
SleepIQ issues & errors
- How do I control my bed with the SleepIQ® app?
- How to remove a Wi-Fi network
- SleepIQ® error: Your foot warming is not working
- How to check if your bed is online
- No Sleep Data Recorded
- Problem With Routines
Remotes
Using your remote
Remote error codes
- Troubleshooting E1 Connectivity Error Non-360 Beds
- Troubleshooting E4 Error Code (360 Smart Beds)
- Troubleshooting E4 Error Code (Non-360 Beds)
- Troubleshooting E1 Connectivity Error - 360® Smart Beds
- Error codes: E13 (SleepIQ server error)
- Troubleshooting F1 error: Your Foot Warming is not Working
Remote issues
Remote Pairing Instructions
DualTemp
Bedding
Replacement Parts
Installation instructions
- How to install Mattress Replacement Parts
- How to install a replacement Sleep Number 360® smart pump
- Traditional FlexFit Accessories Installation Guides
- Modular Base Assembly Guide
- How to install bed straps onto your FlexFit adjustable base
- How to install FlexFit base riser legs