Shipping & Delivery Options

Options by Product

Sleep Number Smart Beds

Choose from three convenient delivery options for your new smart bed. Premium & Ultimate delivery include smart bed setup and a full demonstration of features. Doorstep delivery comes right to your door, ready for you to assemble yourself.

 

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Doorstep delivery

We’ll ship and deliver your smart bed order to your front door or garage.

Note: FlexFit™ smart adjustable bases can weigh up to 200 lbs. and require assembly.

  • Our team will deliver your order to the first dry area past the threshold of your entry or to your garage.
  • Assembly, unpacking or removal of packing material is not included.
  • Customer signature is required.

Premium delivery & setup

Our team will assemble your smart bed, connect it to Wi-Fi and show you how everything works.

  • Smart bed assembly, Wi-Fi connection and inspection to ensure full functionality.
  • Demonstration of smart bed features.
  • Installation of Sleep Number® furniture.
  • Removal and recycling of packing materials.

Ultimate delivery & setup

Everything included in Premium delivery & setup PLUS mattress disposal and relocation.

  • Smart bed assembly, Wi-Fi connection and inspection to ensure full functionality.
  • Demonstration of smart bed features
  • Installation of Sleep Number® furniture.
  • Removal and recycling of packing materials.
  • Disposal of one mattress and box spring set.
  • Relocation of one mattress and box spring set within your home.
  • Mattress pad placement on your new smart bed.

Mattress Disposal

Mattress disposal is an optional service in which Home Delivery technicians remove your old mattress when delivering your new mattress. Prices may vary depending on location.

  • The mattress being removed must be in sanitary condition. Technicians are unable to move or remove beds infested with bed bugs or that are unsafe due to extreme soiling.
  • Includes removal of up to 1 mattress and 1 box spring, or 1 mattress and 1 Sleep Number adjustable base, Sleep Number non-adjustable base or Bunkie Board.
  • Does not include bases, headboards, sideboards, metal bed frame, or other types of bedroom furniture, Non-Sleep Number adjustable bases, waterbeds and inserts, duvets, or foam toppers.

Bedding & Pillows

Sleep Number® bedding and pillows ship fast and free within the 48 contiguous states via ground shipping. Excludes DualTemp™ layer.

DualTemp™ Layer

DualTemp™ individual layer is shipped within the 48 contiguous states via ground shipping or via our Home Delivery Options (when purchased with a Sleep Number smart bed).

Upholstered Furniture

Lifestyle Collection furniture can be delivered to your home and fully assembled for you in 2-4 weeks via our Premium or Ultimate Home Delivery options. Or self-installed via our Doorstep Delivery option.

Signature Collection furniture can be delivered to your home and fully assembled for you in 4-6 weeks via our Premium or Ultimate Home Delivery options. Or self-installed via our Doorstep Delivery option.

Essential Collection headboards ship free to your home within the contiguous 48 states within 2 weeks via ground shipping for self-assembly.

Shipping Restrictions

Bedding purchases made in store, by phone or Live Chat can be shipped to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, and Canada. 
Shipping and delivery for smart beds or bases is not available outside the United States, including U.S. military bases.

Additional fees may be applied to customers in extended delivery areas.

If you are contemplating using or having your purchase shipped outside of the contiguous 48 states, please read our Shipping & Delivery Outside the United States policy carefully.

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