Delivery & Shipping at a Glance
- Delivery and Shipping are available within the United States only
- P.O. Boxes are not eligible
- True Temp™ Zone mattress, Bedding, pillows, DualTemp™ layers, and Foundation and Leg Kit can ship to Alaska and Hawaii (additional fees apply)
- Additional delivery fees may apply in extended delivery areas
Home Delivery Mattresses and Bases
Sleep Number® mattresses and bases are delivered through our Home Delivery Options, which may include professional delivery and setup depending on the service selected. Availability and delivery methods vary by location.
- Delivery is available within the United States only
- Available services include Doorstep Delivery, Standard, Ultimate or Premium.
- Additional fees may apply for extended delivery areas
- Delivery to P.O. Boxes is not available
Learn more about available delivery and setup services on the Sleep Number® Home Delivery Options page.
| Service Includes | Doorstep | Premium | Ultimate |
| Delivery to home | ✓ | ✓ | ✓ |
| Setup and placement in room | ✓ | ✓ | |
| Packaging removal and recycling | ✓ | ✓ | |
| Sleep Number furniture assembly | ✓ | ✓ | |
| Smart bed activation | ✓ | ✓ | |
| 15-point inspection | ✓ | ✓ | |
| Product demonstration | ✓ | ✓ | |
| Relocation | ✓ | ✓ | |
| Mattress installation | ✓ | ||
| Mattress disposal | Optional | Optional | Included |
Shipping
Where Does Sleep Number Ship?
Sleep Number ships products to addresses within the United States. Shipping and delivery for mattresses, sets, and bases are not available outside the U.S., including U.S. military bases. Orders cannot be delivered to P.O. Boxes.
Shipping to Alaska and Hawaii
Customers living in Alaska and Hawaii are able to have True Temp™ Zone Mattresses, bedding, pillows, DualTemp™ Layers, Essential Collection headboards, and Foundations and Leg Kits shipped, however, additional charges apply.
True Temp™ Zone Mattresses
Enjoy the convenience of having your True Temp™ Zone mattress shipped directly to your home when purchased without a base. If you add a bunkie board, we’ll ship both items to you. Watch your email for shipping confirmation and delivery details.
- Bedding and pillow orders can be shipped to Alaska and Hawaii - Additional charges apply and are calculated based on the products purchased.
- Orders are delivered via shipping companies
- P.O. Box delivery is not available
Bedding and Pillow Shipping
Sleep Number® True Temp™ Zone mattresses, bedding and pillows ship within the 48 contiguous United States via ground shipping.
- Bedding and pillow orders can be shipped to Alaska and Hawaii - Additional charges apply and are calculated based on the products purchased.
- Orders are delivered via shipping companies
- P.O. Box delivery is not available
DualTemp™ Layer Shipping
The DualTemp™ individual layer is shipped via ground shipping within the contiguous 48 states. When purchased with a Sleep Number® bed, it may also be delivered through our Home Delivery Options.
- DualTemp™ layers (only) purchased within store or through Customer Service can be shipped to Alaska and Hawaii - Additional charges apply and are calculated based on the products purchased.
- DualTemp™ layers purchased with a mattress or base will be delivered via home delivery.
- P.O. Box delivery is not available
Foundation and Leg Kit Shipping
The Foundation and Leg Kit are shipped via ground shipping within the contiguous 48 states. When purchased with a Sleep Number® bed, it/they may also be delivered through our Home Delivery Options.
- Foundations and Leg Kits purchased within store or through Customer Service can be shipped to Alaska and Hawaii - Additional charges apply and are calculated based on the products purchased.
- Foundations and Leg Kits purchased with a mattress will be delivered via Sleep Number.
- P.O. Box delivery is not available
Upholstered Furniture Delivery
Sleep Number® upholstered furniture is delivered based on collection and delivery option selected.
Lifestyle Collection Furniture
- Delivered to your home and fully assembled
- Available via Standard, Premium or Ultimate Home Delivery
- Self-install available through Doorstep Delivery
- Delivery timeframe: 2–4 weeks
Signature Collection Furniture
- Delivered to your home and fully assembled
- Available via Standard, Premium or Ultimate Home Delivery
- Self-install available through Doorstep Delivery
- Delivery timeframe: 3–5 weeks
Essential Collection Headboards
- Shipped free within the contiguous 48 states
- Delivered via ground shipping for self-assembly
- Delivery timeframe: within 2 weeks
- P.O. Box delivery is not available
Ordering Replacement Parts and Components
Select components are available for online ordering, including bed accessories. Additional parts may be ordered by contacting Customer Service at 1‑888‑484‑9263.
- Shipping is available within the United States
- P.O. Box delivery is not available
Canadian customers: Mattresses and bases purchased between 2008 and 2009 continue to be supported for parts and warranty.
Shipping & Delivery FAQs
Does Sleep Number ship outside the United States?
No. Shipping and delivery for mattresses, bases, and most products are available within the United States only, including the contiguous 48 states, Alaska, and Hawaii for select items.
Can Sleep Number deliver to Alaska or Hawaii?
Yes. True Temp™ Zone Mattresses, bedding, pillows, DualTemp™ layers, Foundation and Leg Kits can be shipped to Alaska and Hawaii. Additional shipping charges apply and are calculated based on the products purchased.
Does Sleep Number deliver to P.O. Boxes?
No. Sleep Number does not ship to P.O. Boxes.
How long does Sleep Number furniture delivery take?
elivery timelines vary by collection:
- Lifestyle Collection: 2–4 weeks
- Signature Collection: 3–5 weeks
- Essential Collection headboards: within 2 weeks
Does Sleep Number offer in-home setup?
Yes. Standard, Premium or Ultimate Home Delivery options include in-home delivery and full assembly. Doorstep Delivery is available for customers who prefer self-installation.