Sleep Number upholstered furniture made by Bernhardt includes limited warranty coverage for certain defects in materials and workmanship when used in a normal residential setting. Coverage varies by part.
This warranty does not cover normal wear, natural material variations, improper cleaning, damage from misuse, commercial use, delivery damage, or furniture purchased from unauthorized sellers.
Learn more about our Upholstered Furniture Warranty by clicking the link below.
Upholstered Furniture Warranty
What This Warranty Covers
This limited warranty may cover defects in materials or workmanship for eligible Bernhardt upholstered furniture used in a normal home setting.
Warranty service decisions are made by Bernhardt and may include repair, replacement, or another resolution when repair or replacement is not possible.
How to Get Help
If you think your upholstered furniture may have a warranty issue, contact the our customer service team.
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Call Customer Support Mon - Fri: 8AM - 4:30PM CT, Saturday: 10AM - 2PM CT Call 1-800-472-7185 |
Chat Support Available 7 days a week: 6AM - 11 PM CT Click/tap the "Chat" icon in the lower right corner of your device screen. |
Frequently Asked Questions
Is fabric pilling covered by the warranty?
No. Fabric pilling can happen with normal use and wear, so it is not covered under this warranty.
Is damage from cleaning products covered?
No. Damage from improper cleaning, chemical exposure, liquid exposure, or fabric/leather treatments is not covered. Using a fabric or leather treatment that was not applied by the manufacturer may void the warranty.
What if my furniture looks different from the showroom sample or online photo?
Small differences in color, grain, texture, pattern, or finish can happen with natural materials, lighting, photography, and manufacturing variations. These differences are not covered by the warranty.
Who do I contact for warranty help?
Contact the Sleep Number customer service for support.
Does the warranty apply if I sell or give away the furniture?
No. The warranty applies only to the original purchaser for normal household use and ends if the furniture is resold or used commercially.