How to install Mattress Replacement Parts

Applies to Traditional Sleep Number® mattresses. Does not apply to Sleep Number smart beds.

Choose the part you are installing

Mattress cover
Foam comfort pad
Air chamber(s) and/or foam center wall
Foam side and end walls
Foam base pad
Firmness Control System (pump)
Chamber lift

 


Mattress cover

  1. Remove all bedding from your mattress.
  2. Find the zipper at the head of your bed and unzip all the way around the mattress cover. If your bed is a Duvet style or a memory foam mattress, unzip the bottom zipper.

    Diagram showing zipper locations on traditional Sleep Number bed.

  3. Remove the top panel of the mattress cover and foam comfort pad. If you have a memory foam mattress, unzip the zipper at the head of the bed and set the inner cover panel aside.

    Rendering of Sleep Number bed showing inside of the bed.

  4. Remove the foam end wall at the head of the bed to expose the hose connections.
  5. Disconnect your pump and place white air chambers on air the air chamber connection. Set air chambers aside. Caps are usually stored inside the bed or base. If you do not have caps, visit your local Sleep Number store to pick up a set or order them online.

    How to disconnect an air chamber hose.

    Diagram showing how to remove air chambers from a Sleep Number bed.

  6. Remove the rest of the foam parts and set aside.
  7. Remove the bottom section of the mattress cover and set aside. Follow steps to detach your existing cover and prepare your replacement cover if you have a Sleep Number adjustable base.
  8. Unzip the mattress cover and set the top panel aside. If you have a memory foam mattress, unzip the second zipper and set the gray inner cover panel aside.
  9. Place the foam side and end walls in the mattress. If you have a foam base pad, place the base pad in the bottom of the mattress cover.
  10. Place air chambers into the mattress cover so the hose connectors lie on the bottom when inflated and the connectors face the head of the bed.
  11. Reconnect the hoses to the air chamber(s). Attach the white hose marked with L's to the sleeper left air chamber (i.e. the left side if you were lying in bed). If you have a memory foam mattress, make sure the border wrap extends over the air chambers and zip the inner cover panel onto the mattress.

    Reconnecting air chamber hoses to a Sleep Number bed.

  12. Place the foam comfort pad in the mattress.
  13. Zip the top cover panel to the bottom section of your mattress cover to close your mattress cover.

    How to place all parts of a Sleep Number bed back into the bed.

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Foam Comfort Pad

  1. Carefully open the foam comfort pad and set it aside for 30 minutes at room temperature. This allows the foam to fully expand.
  2. Remove all bedding from your bed.
  3. Find the zipper at the head of your bed and unzip all the way around the mattress cover. If your bed is a Duvet style or a memory foam mattress, unzip the bottom zipper.
  4. Remove the top panel of the mattress cover.
  5. Remove the foam comfort pad and set aside.
  6. Place your new foam comfort pad in the bed.

    Diagram pointing to the foam comfort pad in a Sleep Number bed.

  7. Place the top cover panel back over your mattress.
  8. Zip the cover to close your mattress.

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Air Chamber(s) and/or Foam Center Wall

  1. Remove all bedding from your bed.
  2. Find the zipper at the head of your bed and unzip all the way around the mattress cover. If your bed is a Duvet style or a memory foam mattress, unzip the bottom zipper.

    Zipper locations on a Sleep Number bed.

  3. Remove the top cover panel and the foam comfort pad.

    Removing top panel of a mattress cover on a Sleep Number bed.

  4. Disconnect your pump and remove the air chamber(s).

    Disconnecting a hose from an air chamber.

    Removing air chambers from a Sleep Number bed.

  5. Install your air chamber(s) with the connector (found on the bottom of the air chamber) at the head of the bed.

    Placing new air chambers in a Sleep Number bed.

  6. Reconnect the hoses to the air chamber(s). Attach the white hose marked with L's to the sleeper left air chamber (i.e. the left side if you were lying in bed). If you have a memory foam mattress, make sure the border wrap extends over the air chambers and zip the inner cover panel onto the mattress.

    Reconnecting hoses to an air chamber.

  7. Zip the top panel to the bottom section of your mattress cover to close the cover.

    Putting a Sleep Number bed back together.

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Foam Side and End Walls

  1. Carefully open the foam border walls and set them aside for 30 minutes at room temperature. This allows the foam to fully expand.
  2. Remove all bedding from your bed.
  3. Find the zipper at the head of your bed and unzip all the way around the mattress cover. If your bed is a Duvet style or a memory foam mattress, unzip the bottom zipper.

    Zipper locations on a Sleep Number bed.

  4. Remove the top panel of the mattress cover and the foam comfort pad.

    Removing top panel of a mattress cover on a Sleep Number bed.

  5. Remove the foam side and end walls and set aside.

    Removing foam walls.

  6. Install the new foam side and end walls.

    Inserting foam walls.

  7. Zip the top panel to the bottom section of your mattress cover to close the cover.

    Putting a Sleep Number bed back together.

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Foam Base Pad

  1. Remove all bedding from your bed.
  2. Find the zipper at the head of your bed and unzip all the way around the mattress cover. If your bed is a Duvet style or a memory foam mattress, unzip the bottom zipper.

    Zipper locations on a Sleep Number bed.

  3. Remove the top panel of the mattress cover and the foam comfort pad.

    Removing top panel of a mattress cover on a Sleep Number bed.

  4. Disconnect your pump and remove the air chamber(s).

    Disconnecting a hose from an air chamber.

    Removing air chambers from a Sleep Number bed.

  5. Remove the foam base pad and install the new base pad.

    Inserting a new base pad into a Sleep Number bed.

  6. Reconnect the hoses to the air chamber(s).

    Reconnecting hoses to an air chamber.

  7. Zip the top panel to the bottom section of your mattress cover to close the cover.

    Putting a Sleep Number bed back together.

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Firmness Control System (pump)

Applies to Refurbished Traditional Dual, Advanced DualAir, SleepIQ, or Kids Firmness Control Systems

  1. Connect the hoses to the replacement pump. Connect the blue connector to the blue port and the white connector to the white port.
  2. Find the zipper at the head of your bed and unzip all the way around the mattress cover. If your bed is a Duvet style or a memory foam mattress, unzip the bottom zipper.

    Zipper locations on a Sleep Number bed.

  3. Remove the top panel of the mattress cover and any foam comfort layer.

    Removing top panel of a mattress cover on a Sleep Number bed.

  4. Remove the foam border wall at the head of the bed to expose the air hose connections inside the bed.
  5. Disconnect your pump from the air chamber(s).

    Disconnecting a hose from an air chamber.

  6. Install your replacement pump (see 1:59-3:27 in the video) and reconnect the hoses to the air chamber(s). If your air chamber(s) have multiple connections, use Permanent Locking Caps to cover the smaller male connector on the air chamber(s). These can be ordered at no cost from our customer service center.

    Reconnecting hoses to an air chamber.

  7. Connect the power cord to the pump and plug into a working outlet. The power light will be on and the third LED light will blink when the pump is getting power.
  8. Pair your new remote or reset your existing remote. Follow how to set up or reset my remote for more details.
  9. Place all foam parts back inside your mattress.
  10. Zip the top panel to the bottom section of your mattress cover to close your bed.

    Putting a Sleep Number bed back together.

  11. Fill your bed and set each side to your preferred Sleep Number setting.

Your new pump can be controlled by the Sleep Number app!

If you want to control your bed with your smart phone, download the Sleep Number app and follow the instructions for pairing the app with your bed.

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Chamber Lift

  1. Remove all bedding from your bed.
  2. Find the zipper at the head of your bed and unzip all the way around the mattress cover. If your bed is a Duvet style or a memory foam mattress, unzip the bottom zipper.

    Zipper locations on a Sleep Number bed.

  3. Remove the top panel of the mattress cover and the foam comfort pad.

    Removing top panel of a mattress cover on a Sleep Number bed.

  4. Disconnect your pump and remove the air chamber(s).

    Disconnecting a hose from an air chamber.

    Removing air chambers from a Sleep Number bed.

  5. Install the chamber lift under the air chamber.

    Inserting a chamber lift into a Sleep Number bed.

  6. Reconnect the hoses to the air chamber(s) and pump.

    Reconnecting hoses to an air chamber.

  7. Zip the top panel to the bottom section of your mattress cover to close the cover.

    Putting a Sleep Number bed back together.

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