Service Visit Cancellation Policy

Overview

If you need to reschedule or cancel your service visit, please do so at least 48 hours prior to your appointment. Sleep Number reserves the right to not refund your service visit fee, in whole or in part, if you fail to reschedule or cancel by the deadline.

To reschedule or cancel your service visit, use the link in your order communications email or text. If you have lost the link, click here to reschedule or cancel. You will need to enter the order number of your service visit and your zip code.

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