If your Sleep Number Firmness Control System remote is inflating and deflating the wrong side of the bed, it is likely the left and right hoses connected to your Firmness Control System are not properly installed.
Verify Hose Connections
Please check your connections to ensure your left and right hoses are connected to the air chamber on the corresponding side of the bed. If you need help locating these hoses, please refer to your bed’s manual.
If you have a Split King or FlexTop King FlexFit adjustable base, and your remote is not operating your Sleep Number and Bed Position on the same side of the bed, it is likely that one of the components is not installed properly.
Please check the hose connections on your Firmness Control System to ensure the right and left hoses are connected to the corresponding air chambers. Also check the FlexFit junction cables to be sure that the right side base is plugged into the corresponding Sleep Number right side of the FlexFit Control System, and the left base is plugged into the corresponding Sleep Number Left side of the FlexFit Control System.