Privacy Practices
At Sleep Number, privacy is important, and we believe transparency is essential. We respect our customers and understand the importance of trust in the use of customer data.
We use the personal information that we collect from you through your use of the Sleep Number Sleep Wellness Technology Platform ("Sleep Health Data") to provide you with and enhance the SleepIQ services you have requested. We do not sell or share any of your Sleep Health Data.
You are in control of whether you share your Sleep Health Data with us. You can choose to disable the transmission of your information to us by turning on “Privacy Mode” in the Sleep Number® app. This will stop the transmission of new information while Privacy Mode is on. Some features, such as obtaining your SleepIQ® score, will not be available with Privacy Mode on.
You can also use your Sleep Number® account to access the BreatheIQ™ app. Please note, if you do not use BreatheIQ we will not collect any additional data from you – this is always in your control.
To learn more about our collection and use of customer data, and your privacy choices, we encourage you to read our full Privacy Policy.
Delete Your Account
You can request to delete your Sleep Number® app account by contacting us at 1-800-554-0184 or emailing privacy@sleepnumber.com. If you request to delete your account, it may impact the services that we are able to provide to you. We will advise you if this is the case at the time you submit your request.
Removing Sleeper Profiles and Other Account Changes
In order to ensure data privacy and accuracy, contact customer service at 1-800-472-7185 to:
- Remove a Sleeper Profile
- Change Account Holder Name
- Change Account Holder Email Address