How to Disconnect and Reconnect Air Hoses

Overview

• You will need to disconnect the air hoses to move your bed or to troubleshoot air loss.
• Have your air chamber caps on hand to cap off the air chamber(s) if you don't want them to deflate.
  • Caps are usually stored inside the mattress or inside the base with the pump. If you can't find the caps that came with your bed order them online or visit a Sleep Number store near you.
• To reconnect the hoses, Blue connection to the right side of the bed and White connection to the left side of the bed. 
  • Left and Right are based on where you are when you’re lying in bed on your back, looking up at the ceiling.
    
     

Locating Your Hose Connections

360 smart beds

• Hoses detach from both the pump and the mattress.
• Mattress hose connections are located at the hip of the bed.
• Pump location: 
  • Adjustable bases: on the pump shelf attached to the foot rail
  • Integrated bases: in a pump box under the mattress on the sleeper-left side or on the floor beneath the base
  • Mattress only (no base): Located on the floor under the bed. 

ComfortMode™

• Hoses detach from both the pump and the mattress.
• Mattress hose connections are located at the hip of the bed.
• Pump location: 
  • Located on the floor under the bed. 

ComfortNext™ and Sleep Number smart beds

• Hoses detach from both the pump and the mattress.
• Mattress hose connections are located at the hip of the bed.
• Pump location: 
  • Adjustable bases: On the frame of the base between the foot and hip or on the floor at the head of the bed.
  • Integrated bases: in a pump box under the mattress on the sleeper-left side or on the floor beneath the base
  • Mattress only (no base): Located on the floor under the bed. 

Traditional Beds

• The hoses do not detach from the pump.
• Mattress hose connections are located at the head of the bed.

How to Disconnect and Reconnect Air Hoses

Disconnect

1. Locate the end of the hose connected to the mattress. 

• For beds with hose connections at the head of the bed, you will need to unzip the top of the cover and pull back the top to access the hose connections.

Traditional Mattress

ComfortMode™/ComfortNext™/Sleep Number Smart Bed/360 Mattress

2. Push in the tab at the end of the hose and gently pull to disconnect.

• Air will immediately start to release from the chamber. Cap of the air chamber as soon as possible.

Reconnect

To reconnect the hose, gently push the end of the hose into the air chamber's connector. Gently tug to check for a secure connection. 

If you notice material inside the hoses

• Some customers notice a light‑colored or powdery substance inside mattress hoses. While it can look concerning at first, this material is most often a manufacturing residue, such as a plasticizer, resin, or talc.

• Returned products with this material have been carefully tested, and results confirmed it was not mold. Sleep Number® mattresses are made with materials designed to resist mold and microbial growth and meet ASTM G21 standards.

   

  If what you are seeing causes concern or does not feel right to you, we are happy to help. Your comfort and peace of mind matter.