1. Sleep Number
  2. Air, Comfort & Support
  3. General Information

How to Disconnect and Reconnect Sleep Number® Air Hoses

Applies to Traditional, Sleep Number® 360, Sleep Number® Smart Beds, Climate™ Collection, ComfortMode™ Collection and ComfortNext™ Collections.

View all supported mattresses

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Quick Answer

To disconnect a Sleep Number® air hose, locate the hose connection, press the release tab, and gently pull the hose away from the air chamber.

To reconnect the hose, push it firmly into the connector until it locks into place. Gently tug on the hose to verify the connection is secure.

A zoomed in image of disconnecting an air hose at the hip (side) of the bed.

 

Before You Start

You may need to disconnect an air hose when:

  • Moving your bed
  • Troubleshooting air loss
  • Replacing an air chamber
  • Replacing a pump
  • Performing maintenance

Important - Air begins escaping from the air chamber immediately after a hose is disconnected.

If you want to maintain your current firmness setting, have air chamber caps ready before disconnecting the hose.

Air chamber caps are typically stored:

  • Inside the mattress
  • Inside the base near the pump

If you cannot locate your caps, you can order them online or visit a Sleep Number store near you.

 

Hose Color Reference

When reconnecting hoses:

  • White hose = Left side of the bed
  • Blue hose = Right side of the bed

Left and right are determined while lying on your back in bed facing upward.

 

Where Are Sleep Number Hose Connections Located?

Sleep Number® 360 Beds

 

An image of a Firmness Control System for a 360 Sleep Number Mattress
Hose Location

The hose connection is located near the hip area of the mattress.

An image of 2 people at the side of the bed, lifting up the mattress to gain access to the hose location.
Pump Location

Adjustable bases:

  • On the pump shelf attached to the foot rail
A zoomed in image of the firmness control system at the foot of the adjustable bed, under the decking.

Integrated bases:

  • Inside a pump box beneath the mattress on the sleeper-left side
  • On the floor beneath the bed
An image of a woman moving the mattress over on her integrated base to gain access to the compartment that the pump is stored in.

Mattress only:

  • On the floor underneath the mattress

 

ComfortMode™

A Core Tech Control System for a ComfortMode mattress.
Hose Location

The hose connection is located near the hip area of the mattress.

An image of 2 people at the side of the bed, lifting up the mattress to gain access to the hose location.
Pump Location

 

 

Climate®, ComfortNext™ and Sleep Number® Smart Beds

An image of a standalone Smart Control System with FlexFit Adjustable Base attachment bracket.
Hose Location

The hose connection is located near the hip area of the mattress.

An image of 2 people at the side of the bed, lifting up the mattress to gain access to the hose location.
Pump Location

Adjustable bases:

  • Attached to the frame between the hip and foot sections
  • On the floor near the head of the bed
A zoomed in image of the Smart Control System hanging on the base of the FlexFit Adjustable Base.

Integrated bases:

  • Inside a pump box beneath the mattress on the sleeper-left side
  • On the floor beneath the bed
An image of a man removing the smart control system from the bin on the integrated base

Mattress only:

  • On the floor underneath the mattress
An image of the Smart Control System located on the floor, under the mattress.

 

 

 

Traditional Sleep Number® Beds

Hose Location

The hose connection is located at the head of the mattress.

 

A zoomed in image of the chamber and air hose connections at the head of the bed for a traditional mattress.
Pump Location

Important - Traditional bed hoses do not disconnect from the pump.

A close up image of a traditional Sleep Number pump, showing that the hoses are not able to be disconnected.

 

How to Disconnect a Sleep Number Hose

Step 1: Locate the Hose Connection

Find the hose connection.

 

Step 2: Disconnect the Hose

Important: Air begins escaping immediately after the hose is removed from the air chamber. Install an air chamber cap as soon as possible if you want to preserve firmness.

  1. Press the release tab on the connector.
  2. Gently pull the hose away.

For traditional models with connections at the head of the bed:

  1. Unzip the mattress cover.
  2. Pull back the top panel.
  3. Locate the hose connection.
A zoomed in image of the chamber and air hose connections at the head of the bed for a traditional mattress.
A zoomed in image of a disconnected air chamber.
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A zoomed in image of removing the air hose from the Firmness Control System in a 360 mattress.
A zoomed in image of removing the air hose from the Smart Control System in a Smart Bed..

How to Reconnect a Sleep Number Hose

  1. Align the hose with the air chamber or pump connector.
  2. Push the hose firmly into the connection until fully seated.
  3. Gently tug the hose to confirm a secure connection.

 

Is There White or Powdery Material Inside My Hose?

Some customers notice a light-colored or powdery material inside their mattress hose.

In most cases, this material is manufacturing residue such as:

  • Plasticizer
  • Resin
  • Talc

Returned products containing this material have been tested and were not identified as mold.

Sleep Number® mattresses are manufactured with materials designed to resist mold and microbial growth and meet ASTM G21 standards.

If you are concerned about material inside your hose or would like additional support, contact Sleep Number Customer Service.

Call Customer Support

Mon - Fri: 8AM - 4:30PM CT, Saturday: 10AM - 2PM CT

Call 1-800-472-7185

Chat Support

Available 7 days a week: 6AM - 11 PM CT

Click/tap the "Chat" icon in the lower right corner of your device screen.

 

Frequently Asked Questions

How do I reconnect a Sleep Number hose?
Push the hose firmly into the air chamber connector until it locks into place. Gently pull on the hose to verify the connection is secure.
Why is my Sleep Number bed losing air after moving?
A loose or disconnected hose connection may cause air loss. Verify that all hose connections are securely attached and fully seated.
Will my mattress deflate if I disconnect the hose?
Yes. Air begins escaping immediately after the hose is disconnected. Use an air chamber cap to help maintain firmness.
Where are hose connections located on a Sleep Number bed?
Most Sleep Number® smart beds, Sleep Number® 360 smart beds, ComfortMode™, and ComfortNext™ mattresses have hose connections near the hip area of the mattress. Traditional beds typically have hose connections at the head of the mattress.
Is the white substance inside my air hose mold?
Testing on returned products containing this material confirmed it was not mold. The material is most often a manufacturing residue such as talc, resin, or plasticizer.
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