Quick Answer
Yes. You can adjust your Sleep Number® smart bed using Bluetooth even when you're not logged in to the Sleep Number app.
To control your bed while logged out:
- Make sure you're within 8 feet of your bed.
- Turn on Bluetooth on your phone or tablet.
- Open the Sleep Number app.
- On the login screen, select Adjust Your Smart Bed.
- Follow the on-screen instructions to connect and adjust your bed.
Note: Only one device can connect to your bed through Bluetooth at a time.
Can I Use the Sleep Number App Without Logging In?
Yes. You can make basic adjustments to your smart bed using a Bluetooth connection without signing in to your Sleep Number account.
Signing in provides the best experience and access to additional features available with your smart bed.
Before You Begin
For a successful Bluetooth connection:
- Stay within 8 feet of your bed.
- Turn on Bluetooth in your device settings.
- Ensure Bluetooth access is enabled for the Sleep Number app.
- Verify your bed is plugged into power.
- Use the latest version of the Sleep Number app.
How to Adjust Your Bed While Logged Out
Step 1: Open the Sleep Number App
Launch the Sleep Number app on your phone or tablet.
Step 2: Select "Adjust Your Smart Bed"
On the login screen, tap Adjust Your Smart Bed.
Step 3: Connect Using Bluetooth
Follow the prompts to connect your device directly to your bed.
Step 4: Adjust Your Settings
Once connected, you can adjust your bed using the available controls.
Troubleshooting Bluetooth Connection Issues
If you can't connect to your bed while logged out, try the following steps.
Restart Bluetooth
- Turn Bluetooth off in your device settings.
- Wait a few seconds.
- Turn Bluetooth back on.
Close and Reopen the Sleep Number App
Force-close the app and then reopen it before attempting to connect again.
On iPhone®
- Swipe up from the bottom of the screen and pause.
- Find the Sleep Number app.
- Swipe up on the app preview to close it.
- Reopen the app.
On Android™
Depending on your device:
- Swipe up from the bottom of the screen, or tap Recent Apps.
- Find the Sleep Number app.
- Swipe it away to close it.
- Reopen the app.
Verify Power and App Version
- Confirm your bed is plugged in.
- Check that your Sleep Number app is up to date.
Reinstall the App
If you're still unable to connect:
- Uninstall the Sleep Number app.
- Reinstall the latest version.
- Repeat the connection steps above.
Frequently Asked Questions
Why can't I connect to my bed while logged out?
The most common causes are:
- Bluetooth is turned off.
- You're too far from the bed.
- Another device is currently connected.
- The app needs to be updated or restarted.
Do I need Wi-Fi to adjust my bed while logged out?
No. Bluetooth connectivity allows you to connect directly to your bed when you're nearby.
How close do I need to be to my bed?
Stay within approximately 8 feet of the bed for the best Bluetooth connection.
Can multiple devices connect to the bed at the same time?
No. Only one device can connect to the bed via Bluetooth at a time.
Need More Help?
If you're still unable to connect to your bed, visit Sleep Number Support for additional troubleshooting and contact options.
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Call Customer Support Mon - Fri: 8AM - 4:30PM CT, Saturday: 10AM - 2PM CT Call 1-800-472-7185 |
Chat Support Available 7 days a week: 6AM - 11 PM CT Click/tap the "Chat" icon in the lower right corner of your device screen. |