Quick Answer
The Quick System Test and Restart Bed features are only available on supported Sleep Number® smart beds that use a Smart Control System. These features allow you to run diagnostics and restart your bed directly from the Sleep Number® app.
These features are NOT available on:
- Sleep Number® 360 smart beds with a Firmness Control System
- c1 smart beds
- iLE smart beds
- pSE smart beds
- hSE smart beds
- ComfortMode™ smart beds
If you do not see Quick System Test or Restart Bed in the Sleep Number app, your bed does not support these features.
Before You Begin
You'll need:
- The latest version of the Sleep Number® app
- A compatible Apple® or Android™ device
Note: The Smart Remote cannot run the Quick System Test or restart your bed.
These actions can only be completed through the Sleep Number app.
Run a Quick System Test
The Quick System Test checks key bed functions and can help identify issues with connectivity, firmness adjustment, FlexFit features, and temperature controls. After the test finishes, the Sleep Number app will provide troubleshooting recommendations or next steps.
The Quick System Test can be run whether your bed is online or offline. If your bed is offline, make sure your mobile device is connected to the bed through Bluetooth.
Before starting
- Make sure no people or pets are on or near the bed.
- Bedding can remain on the bed.
- The test can take up to 8 minutes to complete.
Steps
- Open the Sleep Number® app.
- Select Smart Bed.
- Tap Settings.
- Select Quick System Test.
- Follow the prompts in the app.
Once complete, review the results and follow any recommended troubleshooting steps.
If the issue continues, contact Customer Service for additional support.
|
Call Customer Support Mon - Fri: 8AM - 4:30PM CT, Saturday: 10AM - 2PM CT Call 1-800-472-7185 |
Chat Support Available 7 days a week: 6AM - 11 PM CT Click/tap the "Chat" icon in the lower right corner of your device screen. |
Restart Your Bed
Restarting your bed can resolve some issues in the same way restarting a phone, tablet, or computer may help restore normal operation.
Steps
- Open the Sleep Number® app.
- Select Smart Bed.
- Tap Settings.
- Select Restart Bed.
Wait for the restart process to complete before using your bed.
Frequently Asked Questions
Why don't I see Quick System Test in my Sleep Number app?
Why don't I see Restart Bed in my Sleep Number app?
Can I run the Quick System Test from my Smart Remote?