Checklist: Getting ready for your delivery

Welcome to the Best Sleep of Your Life

You deserve better sleep. That's why we're thrilled you purchased a Sleep Number® smart bed.

To ensure a seamless delivery, and make sure you're able to take full advantage of all the features of your new smart bed, please review the following checklist of how to prepare for your upcoming delivery.  

Note: An adult (18 years or older) must be present during delivery.

Steps to Take Prior to Day of Delivery

Mobile phone icon.

 

Get ready with the Sleep Number® app

Register your smart bed and set up a sleeper profile by using either the Sleep Number app or by visiting sleepiq.sleepnumber.com.

You will need your order number to complete registration.

  • You can find your order number in your order confirmation email or sign in to sleepnumber.com to check your order history.

 

FlexFit adjustable base icon.

 

FlexFit™ adjustable smart base

If you ordered a FlexFit™ adjustable smart base, measure your furniture before your bed arrives. Slats must be removed from your bed frame prior to the technicians' arrival on the day of delivery.

If you are planning to attach a headboard, review your order to make sure you purchased headboard brackets.

 

Moving dolly icon.

 

Clear a path

Secure pets and ensure a safe walking path and work area. For technician installation: Remove any breakables, weapons, or valuable items from your bedroom.

 

Sleep number truck icon.

 

Track your order

Track your shipments, check your order details, manage your delivery, including reschedules, right from the Sleep Number app or by visiting sleepnumber.com/orders/status.

Sleep Number® bedding item orders will arrive in a separate shipment.

 

Tips for a successful delivery

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Bedroom furniture

Does not apply to Doorstep Delivery

Technicians cannot:

  • Attach, disassemble, drill holes in, remove or relocate furniture or frames.
  • Move, relocate, or dispose of non-Sleep Number adjustable bases.

 

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Mattress disposal

Do not dispose or give away your current mattress until your new mattress is delivered.

 

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Electrical outlet

Sleep Number smart beds require an electrical source within five feet for operation.

 

Sleep Number logo.

 

User guides

Check out your user guide to learn how to get the most out of your new smart bed:

 

For additional delivery tips, visit our Day of Delivery Reminders article.

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