Checklist: Getting ready for your delivery

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We're taking significant precautions to ensure your health and safety, including adjustments to our home delivery experience. Learn more >

Welcome to the Best Sleep of Your Life

You deserve better sleep. That's why we're thrilled you decided to purchase a Sleep Number® bed.

To ensure a seamless delivery, and to make sure you're able to take full advantage of all the features of your new Sleep Number® smart bed, please review the following checklist of how to prepare for your upcoming delivery.  


Steps to Take Prior to Day of Delivery

    • Make sure you've activated your SleepIQ® account using either the SleepIQ® App or by visiting
    • At least 24 hours prior to delivery, we'll contact you to confirm your delivery date and time.
    • You can confirm your Home Delivery date and time in the SleepIQ® App.
    • On day of delivery, a Home Delivery Technician will provide a courtesy call prior to arrival.
    • If you ordered a FlexFit™ adjustable base, measure your furniture before your bed arrives.
    • If you are planning on attaching a headboard, review your order to make sure you purchased headboard brackets.
    • Due to liability issues, Home Delivery Technicians cannot attach, disassemble, drill holes in, remove or relocate bedroom furniture, bed frames, bases or competitors adjustable bases.
    • Do not remove your current mattress until your new mattress is delivered.
    • Sleep Number beds requires an electrical source within five feet for operation.
    • Sleep Number® bedding item orders will arrive in a separate shipment via UPS.
    • Sleep Number® Premium Collection upholstered items will be delivered within 4 to 6 weeks of purchase.
    • Essential Collection upholstered items will be delivered within 2 weeks via UPS for self assembly.
    • Check out our Sleep Number 360® smart bed User Guide at for tips on how to get the most from your bed.


For additional delivery tips, visit our Day of Delivery Reminders article

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