Separate a DualTemp™ Layer From Your Sleep Number® Bed Remote

Quick Answer

If your Sleep Number bed remote is controlling your DualTemp™ Layer, or your DualTemp™ remote is controlling the wrong product, you'll need to:

1. Reset and clear connections on your bed remote(s).
   • Reset and pair each DualTemp™ remote separately.
2. Use dedicated remotes for your bed and DualTemp Layer.

This process restores independent control of each product.

Signs You May Need to Separate Your Remotes

You may need to complete this process if:

• Your bed remote controls your DualTemp™ Layer.
• Your DualTemp™ remote changes bed settings.
• A remote is paired to the wrong product.
• You're experiencing recurring DualTemp™ connectivity issues.
• You recently replaced a remote or control system.

Before You Start

Have the following ready:

• All bed remotes
• All DualTemp™ remotes
• Access to your bed pump and DualTemp™ fans
• Fresh batteries if needed

Step 1: Reset Your Bed Remote Connections

This step removes existing connections between your bed remote and other devices.

1. Prepare Your System

1. Unplug both DualTemp™ fans.
2. Remove batteries from all remotes.
3. Set the DualTemp™ remotes aside.
4. Confirm your bed is plugged into a working grounded outlet.
5. Verify the bed pump power cable is securely connected.

2. Reset Your Bed Remote

1. Insert batteries into one bed remote.
2. Press and hold:
   • Up Arrow
   • Down Arrow
   • Enter
3. Continue until the remote displays Factory Reset.
4. Follow the on-screen instructions.

5. Continue until you see Setup Complete.

3. Clear Existing Connections

1. Press and hold the Up and Down Arrow buttons.
2. Open Clear Bind Table.
3. Select Sleep Number.
4. Confirm the "Bindings Cleared" message appears.

4. Repeat for Additional Bed Remotes

If you have a second bed remote, repeat the reset process before continuing.

Step 2: Set Up Your DualTemp™ Remotes

Set Up the First DualTemp™ Remote

1. Plug in one DualTemp™ fan.
2. Leave the second fan unplugged.
3. Insert batteries into one DualTemp™ remote.
4. Press and hold the Up and Down Arrow buttons.
5. Open the System Menu.
6. Select Factory Reset.

When complete, the fan should turn on automatically.

Clear Existing DualTemp™ Connections

1. Open the System Menu again.
2. Select Clear Bind Table.
   • Select DualTemp™.
3. Confirm the "Bindings Cleared" message appears.

Repeat for the Second Side

1. Unplug the first fan.
2. Set the first remote aside.
3. Repeat the same process with:
   • The second DualTemp™ fan
   • The second DualTemp™ remote
4. Reconnect both fans when finished.

Verify Everything Is Working

After setup:

• Bed remotes control only your Sleep Number bed
• DualTemp™ remotes control only the DualTemp™ Layer
• Each remote responds correctly
• No unintended adjustments occur

Still Need Help?

If your remotes are still controlling the wrong product after completing these steps, contact Sleep Number Customer Support for additional troubleshooting.

Frequently Asked Questions