Foot warming not working on your Sleep Number® bed?

If your Sleep Number® bed shows a foot warming error, an F1 code, or foot warming turns off right after you turn it on, the bed may have temporarily disabled foot warming as a precaution. Use the steps below to restart your bed, check foot warming from the Sleep Number® app or remote, and know when to contact Sleep Number Customer Support.

• Foot warming may be disabled by the base when the bed detects it is not working as designed.
• The issue may appear in the Sleep Number® app or on a 12-button 360® smart bed remote as an F1 error.
• Checking connections and performing a restart may clear the error. If it does not, additional troubleshooting or a replacement part may be needed.

Before you start

• Make sure your bed is plugged into a working grounded outlet.
• If you use a remote, set it down so it can go to sleep before restarting the bed.
• If you use the Sleep Number® app, keep your mobile device nearby so you can test each side after the restart.
• Allow 15 to 30 minutes for foot warming to fully heat after it starts working again.

Step 1: Check foot warming connections

1. Make sure the bed is plugged in and the foot warming cables are firmly connected.
2. Check the connections at the hip of the bed to make sure they are tight and fully seated.
3. If a connection feels loose, gently reconnect it. Do not force any cable into place.
4. After checking the connections, continue to the restart steps below.

Step 2: Restart your bed

1. Unplug the main power cord from the grounded outlet. The power cord is usually located at the head of the bed.
2. Wait 60 seconds.
3. Plug the bed back in.
4. Wait another 60 seconds before using the app or remote so the bed has time to reboot.

App shortcut: Some smart beds can be restarted in the Sleep Number® app. Open the app, select Smart Bed, tap Settings, then choose Restart Bed. If you do not see Restart Bed, use the unplug-and-restart steps above.

Step 3: Test foot warming

Try using your Foot Warming to see if the problem has been resolved. If foot warming starts to heat and stays on, the error is resolved. If it turns off right away, disappears from the app, will not save a timer or only works on one side, contact customer support.

Sleep Number® app

1. Open the Sleep Number® app.
2. Select Smart Bed.
3. Go to Foot Warming.
4. Turn foot warming on for one side of the bed.
5. Choose a heat setting and timer.
6. Repeat on the other side of the bed.

12-button 360® smart bed remote

1. Remove the battery door from the back of the remote.
2. Remove the batteries.
3. Reinsert the batteries.
4. Replace the battery door.
5. Wait 60 seconds for the remote to reconnect to the bed.
6. Use the Left/Right button to choose one side of the bed.
7. Turn foot warming on and test both sides.

If foot warming still is not working

Contact Sleep Number Customer Support if foot warming still will not heat, turns off after a few seconds or minutes, will not stay on for the selected timer, does not appear in the app, or only works on one side of the bed. We can help confirm whether a foot warming pad, cable connection, remote, app setting, or replacement part may be needed.

Frequently Asked Questions