Applies to Sleep Number® 360, Sleep Number® Smart Beds, Climate™ and ComfortNext™ Collections.
View all supported mattresses
c2, c4, cSE, p5, p6, pSE, m7, iLE, i8, i10, hSE, Ultimate, ClimateCool™, Climate360®, ComfortNext™, ComfortNext™ Lux and ComfortNext™ Ultra
Quick Answer
Connecting your Sleep Number® smart bed to Wi‑Fi gives you access to smart features in the Sleep Number® app, software updates, sleep insights, and remote support tools. While you can still use your Sleep Number® mattress and base without Wi‑Fi, some connected features and updates may not be available.
Access the Smart Features Included With Your Bed
When your bed is online, you can use connected features available through the Sleep Number® app.
Depending on your sleep system, these features may include:
- Sleep tracking and wellness insights
- Monthly wellness reports
- Responsive Air® technology
- Auto Underbed Lighting
- Foot Warming Routines
- Personalized controls for each sleeper
Receive Software Updates Automatically
Connecting your bed to Wi‑Fi helps ensure it receives the latest software updates.
Updates may:
- Improve performance
- Enhance reliability
- Add feature improvements
- Help resolve known connectivity issues
Keeping your bed online helps provide the best connected experience.
Get Faster Support When You Need It
If you need assistance, an online bed allows Sleep Number support to remotely review system information and assist with troubleshooting.
This can help:
- Reduce troubleshooting time
- Identify potential issues faster
- Improve the support experience
If you need help, our team is here for you.
Can I Use My Bed Without Wi‑Fi?
Yes. You can still:
- Adjust your Sleep Number® setting
- Use your FlexFit® adjustable smart base
However, some connected features may not be available, including:
- Sleep and wellness insights
- Certain smart features
- Software updates
- Enhanced support capabilities
Frequently Asked Questions
Do I need Wi‑Fi to adjust my Sleep Number® setting?
No. You can still adjust your Sleep Number setting even if your bed is not connected to Wi‑Fi.
What features require my Sleep Number® bed to be online?
Available features vary by model but may include sleep insights, wellness reporting, Responsive Air® technology, auto Underbed Lighting, Foot Warming routines, and software updates.
Can Sleep Number support help me if my bed is offline?
Yes. However, some remote diagnostic capabilities may be limited when the bed is not connected.
Will my bed still work without Wi‑Fi?
Yes. Your bed can still perform basic functions, but connected features may not be available.