How to Remove a Wi-Fi Network

Note: 

Removing a Wi-Fi network requires you to access the SleepIQ Web portal - it cannot be done via the SleepIQ® app.

  • The bed must be online and set up to remove your Wi-Fi network through the SleepIQ website.
  • If your bed is offline, visit How to Get Your Bed Online.

Reasons you Might Need to Remove a Wi-Fi Network

  • You no longer want your bed online.
  • You have incorrect network information saved.
  • You have a new network name or password and you're having trouble updating your router information.

Instructions

1. Open a web browser and go to sleepiq.sleepnumber.com.

 

2. Enter your email and password, click LOGIN.

 

SIQ_Log_In_Screen.png

3. Choose your default bed and sleeper on this device, click DONE.

Choose_Your_Default_Bed_and_Sleeper.png

4. Go to the Settings Gear in the top right corner.

SIQ_Settings_Gear.png

5. If you have multiple Sleep Number beds, you will need to select a bed to move into the Bed Settings menu.

 

6. Once the new page loads, click Change Wi-Fi (under Connectivity)

 

7. Once you identify the network you want to remove, click REMOVE next to it.

Note: if you are on a mobile device, the Additional Network information will show up below Change WiFi (not beside).

SIQ_Settings.png

8. Click X (top right) to cancel or OK to confirm your selection.

SIQ_Remove_Network_Pop_Up.png

If you need additional assistance, please contact us.

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