Applies to Silver 360 traditional remotes (5-, 9-, or 12 button) and 360 smart beds remotes (5-, 10-, or 12-buttons).
Four‑digit error codes on your Sleep Number® adjustable base usually indicate a temporary communication or power issue. These steps help reset the system and restore normal operation.
Supported Four‑Digit Error Codes
This guide covers common adjustable base error codes including 1010, 1020, 2010, 3010, 4010, and more.
View all supported error codes
1010 1110 1020 1120 1030 1130 1040 1140 1050 1150 1060 1160 1070 1170 1080 1180 2000 2100 2010 2110 2020 2120 2030 2130 2040 2140 3010 3110 3020 3120 3030 3130 3040 3140 4010 4020 4030 4040
360 Remote
360 remotes may have 5, 10 or 12 buttons.
How to Reset the Base
- Press Enter to return the bed to a flat position.
- If the bed adjusts, wait until it fully stops.
- Unplug the adjustable base power cord.
- Wait 20 seconds, then plug the cord back in.
- Wait 2 full minutes for the base to reboot.
Skipping this step may cause an E3 bed position connectivity error. - Press Home on the remote.
- If a yellow triangle appears next to System, go to System > Notifications and clear all alerts.
- Try adjusting your base again.
If this does not resolve the error, please contact our adjustable base service provider, Leggett & Platt . You may be asked to provide the base serial number.
Traditional FlexFit Adjustable Base
How to Reset the Base
- Set the remote down and allow it to go to sleep.
- Turn off the red power switch on the control box.
- Unplug the power cord for 20 seconds.
- Plug the cord back in and turn power on.
- Wait 2 full minutes for reboot.
Not waiting may cause an E3 connectivity error. - Return to the Home screen.
- Clear any Notifications alerts.
- Try adjusting the base.
If the Base Still Does Not Adjust
- Check control box connections:
- One connector (Queen or smaller)
- Two connectors (King)
- Push each connection in firmly.
- Check under the base if recently moved.
- Clear alerts and try again.
If this does not resolve the error, contact Leggett & Platt support .
When to Contact Support
If resetting the base and checking connections does not resolve the issue, contact Leggett & Platt Adjustable Bed Support .
Frequently Asked Questions
What causes four‑digit error codes?
Usually a temporary power interruption or communication issue between the remote and base.
Usually a temporary power interruption or communication issue between the remote and base.