Four‑digit error codes on your Sleep Number® adjustable base usually indicate a temporary communication or power issue. These steps help reset the system and restore normal operation.
Supported Four‑Digit Error Codes
This troubleshooting applies to the following error codes:
1010–1040, 1110–1140, 2010–2040, 2110–2140, 3010–3040, and 3110–3140.
1010–1040, 1110–1140, 2010–2040, 2110–2140, 3010–3040, and 3110–3140.
360 Remote
360 remotes may have 5, 10 or 12 buttons.
How to Reset the Base
- Press Enter to return the bed to a flat position.
- If the bed adjusts, wait until it fully stops.
- Unplug the adjustable base power cord.
- Wait 20 seconds, then plug the cord back in.
- Wait 2 full minutes for the base to reboot.
Skipping this step may cause an E3 bed position connectivity error. - Press Home on the remote.
- If a yellow triangle appears next to System, go to System > Notifications and clear all alerts.
- Try adjusting your base again.
If this does not resolve the error, please contact our adjustable base service provider, Leggett & Platt. You may be asked to provide the base serial number (found on the base frame near the foot of the bed).
Traditional FlexFit Adjustable Base
How to Reset the Base
- Set the remote down and allow it to go to sleep.
- Turn off the red power switch on the back of the control box.
- Unplug the control box power cord for 20 seconds.
- Plug the cord back in and turn the power switch on.
- Wait 2 full minutes for the base to reboot.
Not waiting may cause an E3 connectivity error. - Pick up the remote and go to the Home screen.
- Clear any System > Notifications alerts if a yellow triangle appears.
- Try adjusting the base.
If the Base Still Does Not Adjust
- Check the control box connections:
- One black connector for Queen size or smaller
- Two black connectors for King size
- Push each connection in firmly.
- If the base was recently moved or disassembled, also check connections underneath the base.
- Clear any remaining error notifications and try again.
If this does not resolve the error, please contact our adjustable base service provider, Leggett & Platt. You may be asked to provide the base serial number (found on the base frame near the foot of the bed).
When to Contact Support
If resetting the base and checking all connections does not resolve the issue, contact Leggett & Platt Adjustable Bed Support for service assistance.
Frequently Asked Questions
What causes four‑digit error codes on an adjustable base?
They are usually caused by a temporary power interruption or lost communication between the remote and the base.
They are usually caused by a temporary power interruption or lost communication between the remote and the base.