Troubleshooting E3 error: Step 1

Most often, an E3 bed position connectivity error means the FlexFit™ adjustable base isn't getting power. 

The first step to fixing this error is identifying if you have a traditional FlexFit™adjustable base or a 360 Smart FlexFit™adjustable base.


You have a traditional FlexFit™ 1, 2, or 3 Adjustable Base if:

  • The pump (shown below) has a red light power switch
  • The pump is located on the floor under your bed

You have a 360 Smart FlexFit™ 1, 2, or 3 Adjustable Base if:

  • Pump is housed inside the base
  • There is a Sleep Number Favorite button (shown below) on the side of the base that returns your bed to flat



Was this article helpful?
42 out of 130 found this helpful