Troubleshooting E3 error: Step 1

Overview

Most often, an E3 bed position connectivity error means the FlexFit™ adjustable base isn't getting power. 

The first step to fixing this error is identifying if you have a traditional FlexFit™ adjustable base or a 360 FlexFit™ smart base.

 

You have a traditional FlexFit™ 1, 2, or 3 Adjustable Base if:

    • The control box (shown below) has a red light power switch.
    • The pump is located on the floor under your bed.

If you have a traditional FlexFit™ Adjustable Base click here for next steps.

FlexFit_Control_System_Face.jpg

You have a 360 FlexFit™ 1, 2, or 3 smart base if:

    • Pump is housed inside the base
    • There is a Sleep Number Favorite button (shown below) on the side of the base that returns your bed to flat

If you have a 360 FlexFit™ smart base click here for next steps.

360_favorite_button_bedframe_020518.jpg

 

 

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