How to Pair or Reset your Traditional Sleep Number Remote

Applies to Traditional, ADAT, and Innovation Series remotes purchased before 2017.

Before You Start

• Bed is plugged in.
• Remote has working batteries.
• You are close to the bed.

Select Your Remote

Traditional Sleep Number beds and FlexFit® 1, 2, and 3 adjustable bases Beds purchased between 2014-2017. Also known as Universal remotes Light Silver, 5, 9, or 12 buttons.

Advanced DualAir Technology Remotes Beds purchased between 2013-2016. Also known as ADAT remote. Light silver, 3, 5 or 9 buttons

Innovation Series Remotes Beds purchased between 2004-2013. White in color

Pair Your Traditional Remote

Applies to: Traditional Sleep Number beds and FlexFit® 1, 2, and 3 adjustable bases purchased between 2014-2017. Also known as Universal remotes.

1. New remotes: Insert fresh AA batteries and get started.
2. Reset your remote to factory settings by selecting Home > System > Settings > Reset Preferences > Factory Reset.
3. Select "Yes" when asked if you want to reset to factory settings.
4. Select “No” when asked if this is a second or replacement remote.
5. Unplug and plug in your Firmness Control™ system when prompted.
6. Select “Continue.”
7. Unplug and plug in your FlexFit control system. Select “Skip” if you do not have an adjustable base.
   • Note: Only FlexFit® 1, 2, and 3 bases sold in 2012 or later can pair with this remote. Select “Skip” if you have always used a separate remote for your mattress and adjustable base.
8. Press “Skip” when asked to unplug and plug in your right DualTemp engine.
9. If you see a blue screen with a "Sleep Server" error, press “Enter” to bypass the error.
10. If you get an E13 error, press “Enter” to bypass the error.
11. Select “No” when asked to name your remote. Follow How to Rename Your Remote to name each side of your bed if you’d like.
12. Follow the prompts until you see a screen saying, “Set Up Complete!”

What to expect:
Your bed will respond (inflate or adjust) when paired.

Troubleshooting

For failure to sync to the Firmness Control System (pump)

• Make sure the power cord is firmly connected to the pump under the bed.
• Unplug and plug in the power cord, select "Continue."

For failure to sync to the FlexFit Control System

• The red power switch on the control system is illuminated red when turned on and plugged in.
• The detachable power cord should be securely attached to the control system and plugged into a wall outlet. We recommend plugging directly into the wall instead of using a surge protector to ensure that there is sufficient electrical current to the adjustable base.
• Unplug the FlexFit control system for 20 seconds and plug it back in. Select "Continue" to try again.

Advanced DualAir Technology (ADAT) Remotes

Applies to ADAT remotes have 3 buttons and the following printed on the bottom of each remote, purchased between 2013–2016.

1. Remove the batteries from the remote.
2. Unplug and plug in your Firmness Control system.
3. Within 60 seconds, insert 2 AA batteries.
4. Pick up the remote or press a button to wake up the remote.
5. Follow the instructions on the remote to finish pairing.

Innovation Series Remotes

Applies Sleep Number beds sold between 2004-2013.

Applies to: Sleep Number beds sold between 2004-2013.

1. Insert a 9-volt battery in your remote.
2. Unplug and plug your Firmness Control System into an outlet.
3. Within 60 seconds, press “R” button. Press the Up arrow button if there is no R button.

FAQs

Where is the pairing button?

It is usually located near the pump or control box.

Why is my bed not responding?

Check power and batteries, then try pairing again.