Applies to: Sleep Number remotes purchased before 2017.
Before you begin
- If you are pairing multiple remotes, complete pairing of the first remote before starting the second.
- Watch the video below for instructions for all three remote styles.
Sleep Number Traditional Remote
Applies to: Traditional Sleep Number beds and FlexFit™ 1, 2, and 3 adjustable bases purchased between 2014-2017. Also known as Universal remotes.
- New remotes: Insert fresh AA batteries and get started.
- Reset your remote to factory settings by selecting Home > System > Settings > Reset Preferences > Factory Reset.
- Select "Yes" when asked if you want to reset to factory settings.
- Select “No” when asked if this is a second or replacement remote.
- Unplug and plug in your Firmness Control™ system when prompted.
- Select “Continue.”
- Unplug and plug in your FlexFit control system. Select “Skip” if you do not have an adjustable base.
- Note: Only FlexFit 1, 2, and 3 bases sold in 2012 or later can pair with this remote. Select “Skip” if you have always used a separate remote for your mattress and adjustable base.
- Press “Skip” when asked to unplug and plug in your right DualTemp engine.
- If you see a blue screen with a "Sleep Server" error, press “Enter” to bypass the error.
- If you get an E13 error, press “Enter” to bypass the error.
- Select “No” when asked to name your remote. Follow How to Rename Your Remote to name each side of your bed if you’d like.
- Follow the prompts until you see a screen saying, “Set Up Complete!”
For failure to sync to the Firmness Control System (pump)
- Make sure the power cord is firmly connected to the pump under the bed.
- Unplug and plug in the power cord, select "Continue."
For failure to sync to the FlexFit Control System
- The red power switch on the control system is illuminated red when turned on and plugged in.
- The detachable power cord should be securely attached to the control system and plugged into a wall outlet. We recommend plugging directly into the wall instead of using a surge protector to ensure that there is sufficient electrical current to the adjustable base.
- Unplug the FlexFit control system for 20 seconds and plug back it in. Select "Continue" to try again.
Advanced DualAir Technology (ADAT) Remotes
ADAT remotes have 3 buttons and the following printed on the bottom of each remote.
Applies to: Sleep Number beds sold between 2013–2016.
- Remove the batteries from the remote.
- Unplug and plug in your Firmness Control system.
- Within 60 seconds, insert 2 AA batteries.
- Pick up the remote or press a button to wake up the remote.
- Follow the instructions on the remote to finish pairing.
Innovation Series Remotes
Applies to: Sleep Number beds sold between 2004-2013.
- Insert a 9-volt battery in your remote.
- Unplug and plug your Firmness Control System into an outlet.
- Within 60 seconds, press “R” button. Press the Up arrow button if there is no R button.