1. Sleep Number
  2. Smart Mattresses
  3. Moving My Bed

Moving My Bed

Choose Your Base

Click or tap your bed and base combination below and scroll down for next steps.

FlexFit™ smart adjustable base

Before You Begin

  • Do not attempt to take your Sleep Number Smart Bed apart further than the steps shown.
  • This is a two-person job.
  • You'll need a set of white closure caps. These can be found near your pump at the foot of the bed.
  • If you cannot locate your caps, you can pick them up from your local store or you can order them online. Moving the mattress without the white closure caps can damage your bed in transit.

WARNING: Some Sleep Number Smart Beds with a FlexFit™ Smart Base have magnets that emit a strong magnetic field when the mattress or magnets are detached from the base. 

  • To minimize the risk of a pinch injury, keep magnets away from each other and away from other metal objects.
  • When a mattress is not attached to a base, such as when transported or serviced, persons with medical implants should stay a minimum of 3 feet away from the magnets.
  • Strong magnetic fields can damage electronics, electronic/magnetic storage devices, AV equipment, bank/credit/debit cards, etc.
  • When the mattress is attached to its base, the magnetic field is less than 5 Gauss at any distance and is considered safe for all persons.

Disassemble Your Bed

  1. Fill the mattress to 100 on both sides.
  2. Disconnect the hoses from your mattress and attach the white closure caps.
  3. If you have foot warming connections: Disconnect foot warming connections, located near hose connections.
  4. Detach your mattress.
    • Magnet attach system: Watch the video above (1:46 minute mark) for important safety warning and instructions to disconnect the magnetic attachments.
    • Strap attach system: Follow these steps.
      1. Disconnect the grey straps under the mattress at the hip (1 per side) and then at the foot (2). Split King models have four (4) foot straps.
      2. If you have a FlexTop or Split King, disconnect the black straps under the mattress at the head of the bed.
  5. Bag your mattress.
  6. Disconnect and box your pump.

Disassemble Your Base

  1. (King, California King, FlexTop™ and Split King sizes only) Separate your bases.
    • Disconnect the right side cable and left side cable from each other.
    • Disconnect the right to left bed frame link at the head and foot of the bed.
    • Detach the hose from the foot rail.
    • Detach the head and foot rail (if your base model has head and foot rails). Unscrew the speed screws to allow for removal.
  2. Remove the legs for easier clearance through doorways.

You're ready to move! 

Reassembling After Your Move

Reassemble Your Base

  1. Install the legs and adjust them all to the same height.
    • King, California King, FlexTop™ and Split King sizes only:
      1. Connect the head and foot rails (if applicable).
      2. Attach all the screws and tighten.
      3. Install the bed frame link at both the head and foot of the base frame.
  2. Connect the right and left side cables.
  3. Push in all connections to the back of the control box.
  4. Connect your pump.

Reassemble Your Bed

  1. Reconnect smart mattress to base.
    1. Feed hose and foot warming wires (if applicable) through base opening at hip.
    2. Remove white air chamber cap(s) and connect hoses to chamber(s). Push until you hear or feel them click into place.
    3. If you have foot warming connections: Reconnect foot warming connections.
    4. Attach mattress to base.
      • Magnet Attach System: Center your smart mattress on the base to reconnect the smart mattress to each magnet one at a time.
      • Straps Attach System: Follow these steps.
        1. Reconnect the grey straps at the hip (1 per side) and then at the foot (2). Split King and FlexTop  have four (4) foot straps.
        2. Feed the strap under the bar and pull until the button aligns with its receiver. Press down until the button is connected.
        3. If you have a FlexTop or Split King, stand on either side of the bed and have one person manually lift a decking panel to access the strap snap receiver. Pull the black strap tightly and snap into the snap receiver on the underside of the decking panel. Repeat on the other side.
    5. Plug in the power cord to a power outlet.

If you're seeing a connectivity error on your remote, make sure your pump is properly reconnected to the base. Complete a factory reset if the error doesn't go away. See How to Set Up or Reset My Remote.

Now you're ready for bed!

Sleep Number smart beds with Integrated Base

Preparing to Move

Before You Begin

  • Do not attempt to take your Sleep Number smart bed apart.
  • You'll need a set of air chamber caps. These can be found inside the mattress or near your pump at the foot of the bed.

Two white air chamber caps in a plastic bag.

Disassemble Your Bed

  1. Fill the mattress to 100 on both sides.
  2. Disconnect the hoses from your mattress and attach the white closure caps.
  3. Disconnect and box your pump. The pump may be located on the floor underneath the bed or in the pump compartment of your base.
  4. Bag your mattress.

Disassemble Your Base: Split Bases Only

  1. Separate the left and right-side base.
    • If your base has a pump compartment, you will need to disconnect the right and left hose at the foot of the bed.

A person disconnecting the left and right air hoses in the middle of an Integrated base at the foot of the base.

That's it! You're ready to move!

Reassembling After Your Move

Reassemble Your Base: Split Bases Only

  1. Split bases only: Put your bases back together.
      • Re-connect the right to left hose at the foot of the bed if applicable.

Reassemble Your Bed

  1. Plug the air hoses into the pump.
  2. Plug your pump’s power cord into a working outlet.
  3. Remove the white closure caps, one at a time.
  4. Re-attach the hoses to your mattress.
    • Note: If your air chambers are flat or have very little air in them, it can take longer to re-inflate. If there is no change in firmness after letting the bed inflate for a while, disconnect, and reconnect the hoses at the pump to make sure they are securely connected.
  5. If you see a connectivity error on your remote, make sure your pump is plugged in to a working outlet. Complete a factory reset if the error doesn’t go away. See How to Set Up or Reset My Remote.

Now you're ready for bed!

Traditional FlexFit™ base

Before You Begin

  • Do not attempt to take your Sleep Number Smart Bed apart further than the steps shown.
  • This is a two-person job.
  • This applies to Traditional Sleep Number Mattresses and Adjustable Bases.

Disassemble Your Bed

  1. Find the zipper at the head of your bed and unzip all the way around your mattress cover.
    • If your bed is a Duvet-style and has two zippers, unzip the bottom zipper.
      A Traditional Sleep Number bed with remote and pump with close up of Duvet style bed zipper locations and another close up of the zipper location of a Non-Duvet bed.
  2. Remove the top panel of the mattress cover and the foam comfort pad.
    Detach mattress 2.jpg
  3. Disconnect your pump and remove the air chamber(s).
    A close up of the air hose connected to an air chamber.
    Detach mattress 4.jpg
  4. Remove the rest of the foam parts and set them aside.
  5. Pack your mattress components.
    • We recommend packing your pump in a secure box to reduce shock and vibrations during the move.
    • Air chambers can be folded to remove air and pack.
    • Foam can be folded or rolled.

Disassemble Your Base

  1. Loosen the bolts with 7/16” socket and remove the circular mattress retainers.
    Sharkbite attach.png
  2. Bag all hardware to avoid losing any in the move.
  3. Unplug the FlexFit control system from the wall and disconnect all cables from the back. Pack in a secure box to reduce shock and vibrations during the move.
  4. Secure loose cables by wrapping and taping or tying them to the adjustable base.
  5. King sizes are two separate bases. Separate your bases before moving.
    • Mark each base with tape to indicate the right and left side.
    • Remove the legs at the head of the bed.
    • Remove the bed strap at the head of the bed.
    • Repeat these steps at the foot of the bed.
  6. Legs can be unscrewed and removed for easier clearance through doorways.

Reassembling Your Base

Visit Bases Owner's Manuals to find your specific Adjustable Base assembly instructions.

Reassemble Your Bed

Visit Mattresses Manuals & Guides to find your specific mattress assembly instructions.

Sleep Number smart bed (without a Sleep Number base)

Preparing to Move

Before You Begin

  • Do not attempt to unzip or deconstruct your Sleep Number Smart Bed.
  • You'll need the white closure caps that came with your bed. If you can't find yours, please visit a Sleep Number store near you or you can order them online.
  • Moving the mattress without the white closure caps can damage your bed in transit.

Disassemble Your Bed

  1. Fill the mattress to 100 on both sides.
  2. Disconnect the hoses from your mattress and quickly attach the white closure caps to prevent air loss while hoses are detached.
  3. Disconnect and box your pump.
  4. Bag your mattress to keep your mattress clean while moving.

That's it! You're ready to move!

Assemble Your Bed

  1. Plug your pump's power cord into a working outlet.
  2. Remove the white closure cap and re-attach the hose.
  3. Repeat on the other side.
  4. Adjust your mattress to your Sleep Number setting.
    • Note: If your air chambers are flat or have very little air in them, it can take longer to re-inflate. If there is no change in firmness after letting the bed inflate for a while, disconnect, and reconnect the hoses at the pump to make sure they are securely connected.
  5. If you see a connectivity error on your remote, make sure your pump is plugged in to a working outlet. Complete a factory reset if the error doesn't go away.  See How to Set Up or Reset My Remote.

Now you're ready for bed!

Traditional Sleep Number bed (Modular base or no base)

Preparing to Move

Disassemble Your Bed

  1. Find the zipper at the head of your bed and unzip all the way around your mattress cover. If your bed is a Duvet-style and has two zippers, unzip the bottom zipper.
    Detach mattress 1.jpg
  2. Remove the top panel of the mattress cover and the foam comfort pad.
    Detach mattress 2.jpg
  3. Disconnect your pump and remove the air chamber(s). 
    Detach mattress 3.jpg Detach mattress 4.jpg
  4. Remove the rest of the foam parts and set them aside.
  5. Pack your mattress components.
    • We recommend packing your pump in a secure box to reduce shock and vibrations during the move.
    • Air chambers can be folded to remove air and pack.
    • Foam can be folded or rolled.

Reassembling Your Bed

Visit Mattresses Manuals & Guides to find your specific mattress assembly instructions.

Preparing Your Base to Move

Modular base disassemble.png

  1. Remove the decking panels by sliding them off to the sides of the base.
  2. Remove the pins holding the panels of your side rails together.
  3. If your base has legs, unscrew the wing nuts to fully detach them.
  4. We recommend boxing the decking panels and the support beams to prevent damage during the move.

You’re ready to move!

Reassembling Your Modular Base

Visit Bases Owner's Manuals to fin assembly instructions specific to your base.

 

Services Available

If you would like our assistance with your move, Sleep Number can Disassemble, Reassemble, and Relocate your bed within your home.

Disclaimer: Sleep Number cannot move your bed between two different addresses and if more than one service is requested, they must be on two separate days.

Disassemble Reassemble Relocate

Cost: $250

Included:

  • Disassembly of a single Sleep Number bed within your home.
  • Enclosing your mattress in a plastic bag for protection.

Not Included:

  • Disassembly of non-Sleep Number bases or furniture.
  • Boxes or other packing materials.
  • Transporting your bed to a new location outside your home.

Schedule Online

Note: Reassemble and Disassemble services cannot be placed on the same order. Reassembly must be scheduled for a date after the day of disassembly.

×
Was this article helpful?
26784 out of 32813 found this helpful
Please do not include any personal information in your feedback.

Related Articles