Sleep Number® Smart Bed Remote Support

This guide applies to Sleep Number® Smart Beds purchased from 2022 to present that use a Smart Control™ System, including ComfortNext™ Collections, Sleep Number smart beds and Climate™ Collections

Use this page to find the right support article for setting up your remote, pairing a new or replacement remote, renaming your remote, using remote features, or fixing a remote that is not working as expected.

Sleep Number Smart Bed Remote Quick Start Guide

Download the quick start guide for your Sleep Number® smart bed remote. The guide covers basic setup, button functions, and everyday remote use.

 

Pair, Rename, or Update Your Sleep Number Smart Bed Remote

Use these articles to connect, personalize, or update your remote. Pairing may be needed if you received a new remote, replaced your Smart Control™ system, or need to reconnect your remote to your bed or FlexFit® adjustable base. Remote updates help improve connectivity, performance, and battery life.

 

Use Sleep Number Smart Bed Remote Features

Use these articles to change your Sleep Number® setting, save a favorite position with your FlexFit® adjustable base, control underbed lighting, or use foot warming.

 

Sleep Number Smart Bed Remote Troubleshooting

Sleep Number® smart bed Remote Troubleshooting: Use this article to fix common remote issues, including connection problems, unresponsive buttons, display issues, and software update errors.

If your remote still is not working after basic troubleshooting, try the same function in the Sleep Number® app when available. This can help identify whether the issue is with the remote, the bed, or the adjustable base.

 

Frequently Asked Questions

Which Sleep Number smart beds does this remote guide apply to?
This guide applies to Sleep Number® smart beds purchased from 2022 to present that use a Smart Control™ System, including ComfortNext™ Collections, Sleep Number smart beds, and Climate™ Collections.

Where can I find setup instructions for my Sleep Number remote?
Start with the Sleep Number Smart Bed Remote Quick Start Guide. It covers basic setup, button functions, and everyday remote use.

How do I pair a new or replacement Sleep Number remote?
Use the How to Pair your Sleep Number® Smart Bed Remote article to connect your remote to your Sleep Number® smart bed or FlexFit® adjustable base.

Can I rename my Sleep Number remote or bed side?
Yes, but only in the Sleep Number® App. For a quick name change, go to Settings in the app and follow the steps for How to Edit a Sleeper Name.

What should I do if my Sleep Number remote is not working?
Start with the remote troubleshooting article. It can help with connection problems, unresponsive buttons, display issues, and software update errors.

Can I use the Sleep Number app if my remote is not working?
When available, try the same function in the Sleep Number® app. This can help identify whether the issue is with the remote, the bed, or the adjustable base.

Where can I find warranty information for my Sleep Number product?
If you have questions about your warranty, visit sleepnumber.com/pages/legal-warranty for current warranty details and coverage information.

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